Addresses and resolves residents and prospective residents' questions, concerns, and complaints in a timely manner.
Reports any problems or issues to the Community manager (or respective Leasing Manager).
Inspects property conditions and ensures standards of cleanliness are met. Coordinates with maintenance and housekeeping when needed.
Maintains organized and updated resident files and records.
Prepares and schedules property viewings, conducts property tours and interviews prospective residents.
Processes potential resident applications (screening and reviewing results), renewing existing residents and creating rental agreements.
Helps/Assists and promote resident activities.
Maintains a professional, courteous manner with all residents, vendors, contractors, and fellow employees.
Welcomes and engages prospects, residents and guests in person in the office and by answer the phone.
Ensures compliance of all work-related activities in a fair, ethical and consistent manner.
What you bring
ms office
property management
high school
customer service
bilingual
communication
Ability to professionally engage and "seal the deal"
Must have a valid driver’s license, current automobile insurance and reliable transportation.
A high school diploma or GED is required; degree preferred.
Bilingual preferred but not required.
Ability to communicate in both written format or verbally with people and present a positive, professional image.
Strong customer service orientation with assertiveness.
Willingness to work harmoniously with other staff, vendors, contractors, and residents.
Solid computer skills, including working knowledge of MS Office Suite to include Teams, Word and Excel.
You have killer time management skills.
Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc.
Requires reading and writing English fluently; basic mathematical skills required.
The firm manages nearly 47,000 apartment units, showcasing its extensive operational capacity.
11 States
Nationwide Presence
Spanning 11 states, the company has a significant national footprint.
Top 10 Employer
Top Employer Recognition
Recognized by the National Apartment Association for being a top employer, highlighting its commitment to employees.
Born in 2023 from the merger of MEB Management Services and Weller Management, the firm combined Southwest and Southeast roots into a national platform.
Headquartered in Phoenix, with regional hubs in Tucson, Denver and St. Petersburg, the team launched with unified best practices and a fresh brand.
Rapidly managing apartment units across states, its footprint spans garden‑style, luxury, student and new‑development communities.
The group blends full‑spectrum services: property management, construction oversight, asset repositioning, advisory, due diligence and tech‑driven solutions.
Leadership—Scott Cook, Libby Ekre, Joe Emerson and operations chief John Vranich—leveraged the merger to boost efficiency and expand services.
Within months it earned national recognition, fueling growth.
Known for seamless integration of diverse property types and geographies, it is a rising force.
Culture + Values
Humility
Knowledge-ability
Loyalty
Team First
Can Do Attitude
Committed to kindling joy and inspiration in the lives of those we encounter
Environment + Sustainability
No publicly available net‑zero target or specific sustainability goals found
No data on energy efficiency, emissions reduction, or renewable energy initiatives disclosed
Inclusion & Diversity
4.3/5
Glassdoor Culture & Values Rating
The company received a 4.3/5 rating for its culture and values on Glassdoor, indicating strong alignment with employee expectations.
3.9/5
Glassdoor Diversity & Inclusion Rating
The company's diversity and inclusion efforts were rated 3.9/5 on Glassdoor, reflecting ongoing progress in fostering an inclusive work environment.
6% Agree
Work Environment Inclusivity
6% of Indeed respondents agree that the work environment is inclusive and respectful, while 37% strongly agree.
68% Mission Contribution
Role Impact on Mission
68% of Indeed respondents believe their role meaningfully contributes to the company's mission, highlighting strong employee alignment with organizational goals.
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