Equinix
Global leader in data center and interconnection services, enabling digital transformation.
Business Title Customer Operations Technician Intern
Assist with data center operations, customer support, installations, monitoring, and safety.
Job Highlights
About the Role
As a Data Centre Technician Intern, you will join the operations team to maintain critical facilities infrastructure and deliver exceptional service to data centre customers. The role emphasizes diversity, equity, and inclusion as core values essential to the company’s success. In this position you will support customers by addressing technical queries, assist with the installation and configuration of data centre equipment, monitor infrastructure for alerts, and perform routine maintenance and inspections. You will also troubleshoot technical issues, maintain accurate documentation, and adhere to safety protocols. • Provide technical support to data centre customers and address their queries. • Assist with installation and configuration of data centre equipment following established procedures. • Monitor infrastructure systems, respond to alerts, and escalate issues as needed. • Perform routine maintenance tasks, inspections, and troubleshooting of technical problems. • Maintain accurate documentation of equipment inventory and service activities. • Follow safety protocols and report any hazards or incidents promptly.
Key Responsibilities
- ▸technical support
- ▸equipment installation
- ▸infrastructure monitoring
- ▸routine maintenance
- ▸troubleshooting
- ▸documentation
What You Bring
The ideal candidate holds a high school diploma, preferably in Electrical/Electronics or a related field, and possesses strong interpersonal skills to interact effectively with customers. A customer‑oriented mindset with attention to detail and rigor is essential. • Hold a high school diploma, preferably in Electrical/Electronics or related field. • Demonstrate strong interpersonal and customer‑oriented communication skills.
Requirements
- ▸high school
- ▸electrical
- ▸interpersonal
- ▸customer‑oriented
- ▸detail‑oriented
Benefits
Equinix offers the chance to make a significant impact in a fast‑growing, innovative company, with international career prospects, competitive salary, and comprehensive secondary benefits such as complimentary drinks and snacks. The culture promotes commitment, respect, and enjoyment in the workplace.
Work Environment
Onsite