Helper Residential

About the Role

As a Driver Helper, you will team up with a Route Driver to collect waste and recyclable materials from residential and commercial customers. Your role supports the efficient operation of the collection route and ensures that service standards are met. You must adhere to WM Safety and Life Critical Rules, OSHA requirements, and all relevant local, state, and federal laws while on the job. The position involves reporting unsafe conditions and service issues promptly, attending required trainings, loading and emptying containers, operating hoisting equipment, and assisting the driver with backing maneuvers. You will also communicate customer requests and any service interruptions to management and perform scheduled duties, stepping in to help other drivers as needed. Drivers and operators are expected to operate vehicles and equipment safely and reliably at all times. • Follow WM safety, OSHA, and all applicable laws while on the route. • Report unsafe conditions, incidents, accidents, or property damage to the Operations Manager or Dispatch immediately. • Attend all required training sessions, briefings, and meetings. • Load and empty residential or commercial containers manually or mechanically into the truck. • Operate the hoisting device to lift bins and empty them into the truck hopper. • Assist the driver with backing maneuvers and other vehicle operations. • Communicate customer requests and service interruptions to the Operations Manager or Dispatch. • Perform scheduled duties and assist other drivers as directed to meet customer needs.

Key Responsibilities

• ▸safety compliance
• ▸incident reporting
• ▸load containers
• ▸hoist operation
• ▸vehicle assistance
• ▸customer communication

What You Bring

No formal education or prior work experience is required for this entry‑level role. Applicants must be at least 18 years old and legally authorized to work in the United States. Preferred qualifications are not specified. The job includes frequent physical activities such as lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, standing, walking, handling, grasping, and repetitive motions, all requiring good eye‑hand‑foot coordination and hearing ability. The role may require a REAL ID or TSA‑approved alternative for air travel or access to federal property; candidates must obtain the necessary identification if required. • Must be at least 18 years old and legally authorized to work in the United States. • No specific education or prior experience required. • Physical tasks include lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, standing, walking, and repetitive motions.

Requirements

• ▸18+ age
• ▸us authorization
• ▸entry-level
• ▸physical labor
• ▸coordination
• ▸real id

Benefits

The position is an Early Start shift and offers more than a paycheck—it creates opportunities for you and your family. WM promotes stability with a team that works every day, and it supports growth through an annual education assistance benefit. Competitive compensation, comprehensive medical, dental and vision plans, 401(k) matching, stock options, and other perks are part of the package, and candidates can click Apply to join the WM team. Employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) matching, and paid vacation, holidays, and personal days, though benefits may vary by site. WM drivers are part of a professional, well‑trained team that values safety, competitive pay, growth opportunities, and being home at night and on weekends. They serve their communities by keeping neighborhoods clean, as illustrated by driver Billy Shelby’s example. • Eligible for medical, dental, vision, life insurance, short‑term disability, stock purchase plan, 401(k) match, paid vacation, holidays and personal days.

Work Environment

Field