Subject Matter Expert, Construction (NAMER Adoption)

About the Role

• Maintain current knowledge of AEC industry trends and adjacent technologies to champion ACC value. • Serve as subject‑matter expert on Autodesk Construction Cloud, its capabilities, limitations, and integrations. • Analyze customer processes, design custom workflows, dashboards, and reports, and conduct health checks. • Partner with Customer Success Managers to deliver deliverables outlined in the Customer Success Plan. • Apply digital‑transformation and change‑management best practices to facilitate customer adoption. • Share best practices, competitive insights, and success stories across the Customer Success organization. • Leverage social media and public forums to build personal and Autodesk brand credibility. • Compile platform data analytics and create actionable dashboards.

Key Responsibilities

• ▸construction cloud
• ▸workflow design
• ▸dashboard creation
• ▸data analytics
• ▸change management
• ▸customer delivery

What You Bring

Autodesk is seeking experienced construction‑industry professionals to drive digital transformation through the Autodesk Construction Cloud (ACC). Reporting to the Senior Manager of Customer Success, the role leads technical engagements with large North American AECO customers, partnering with Customer Success Managers to deliver both standardized and custom solutions aligned to the Customer Success Plan. As a trusted technical advisor, the incumbent will provide health checks, custom workflows, training, dashboards, reports, and integrations that help customers achieve business outcomes and maximize ROI. The role requires a deep, current knowledge of AEC industry processes, adjacent technologies, and market trends, enabling the ability to position ACC’s value effectively. Responsibilities include acting as a subject‑matter expert, designing and demonstrating solutions, discovering customer workflows, building dashboards and reporting, and aligning implementations with best‑practice digital‑transformation and change‑management frameworks. Collaboration with internal stakeholders and external networks is also essential for sharing insights and promoting the Autodesk brand. Candidates must have at least five years of experience in the AEC or AEC‑technology sector, a solid understanding of SaaS adoption, and a proven record of leading successful technology‑change initiatives. A forward‑looking mindset, strong analytical skills for platform data, and willingness to travel for customer engagements are required. The ideal candidate is passionate about construction digitization, enjoys shaping scalable processes, builds trusted advisor relationships, and thrives in cross‑functional teams to deliver measurable business value. • Possess 5+ years of AEC or AEC‑technology experience and a solid understanding of SaaS adoption. • Demonstrated success leading technology change‑management initiatives and implementations. • Ability to travel as needed for customer engagements and internal collaboration. • Passion for construction digitization, proactive problem‑solving, and delivering measurable ROI. • Strong collaboration skills with internal and external stakeholders, including executive‑level discussions.

Requirements

• ▸5+ years
• ▸aec
• ▸saas
• ▸change‑management
• ▸dashboard
• ▸collaboration

Benefits

Autodesk offers a competitive compensation package, including a base salary range of $107,700 to $174,240 for U.S. roles, plus bonuses, stock grants, and comprehensive benefits. The company emphasizes a collaborative culture, diversity, inclusion, and a commitment to building a better world through innovative software. Autodesk is an equal‑opportunity employer and encourages candidates to join its talent community for future opportunities.

Work Environment

Office Full-Time