Jll
JLL provides professional services in real estate and investment management worldwide.
Assistant Facility Manager
Assist facilities management via CMMS, vendor coordination, work orders, and KPI reporting.
Job Highlights
About the Role
The Assistant Facilities Manager supports assigned buildings, administers a computerized maintenance management system (CMMS), prepares reports, and coordinates vendors. Primary duties involve working with site‑based Operations and Facilities teams, account and client leadership to handle routine facility operations, including creating, managing, and verifying work orders, clearing flags, and overseeing FM projects. Day‑to‑day responsibilities include building collaborative vendor and client relationships, supporting short‑ and long‑term projects, planning and scheduling maintenance activities, and overseeing health, safety, security, and environmental initiatives. The role communicates KPI and SLA requirements, reviews daily work orders, contributes to site metrics, monitors vendor contracts and invoices, resolves escalations, and ensures asset data integrity within the CMMS. • Manage work orders, flags, and FM projects in the CMMS (Corrigo) • Coordinate with vendors, third‑party providers, and maintenance technicians • Oversee health, safety, security, and environmental initiatives • Monitor and report KPI and SLA performance; drive service improvements • Review daily work orders to ensure timely completion and customer satisfaction • Conduct vendor performance assessments, scorecards, and improvement plans • Maintain asset data integrity and system configuration in the CMMS • Provide vendor coaching and support operations to mitigate risk
Key Responsibilities
- ▸cmms management
- ▸vendor coordination
- ▸asset integrity
- ▸kpi monitoring
- ▸work order review
- ▸safety oversight
What You Bring
Desired experience includes 3‑4+ years in facilities management and CMMS/Work Order applications, superior customer service, proficiency in MS Office and Excel, and strong verbal and written communication. The candidate must be able to build repeatable processes, multitask without direct supervision, plan work under time constraints, and hold US citizenship due to government contract requirements. JLL is committed to privacy, equal employment opportunity and reasonable accommodations for individuals with disabilities. Candidates must be authorized to work in the United States without sponsorship, and the company complies with applicable local fair‑chance and privacy statutes. • Required: 3‑4+ years facilities management and CMMS experience • Strong customer service, Excel, and MS Office proficiency • Excellent communication, multitasking, and independent work ability • US citizenship required; no visa sponsorship provided
Requirements
- ▸facilities management
- ▸cmms
- ▸excel
- ▸customer service
- ▸communication
- ▸us citizenship
Benefits
The estimated compensation ranges from $80,000 to $90,000 per year, and the position is based on‑site in San Jose, CA. JLL encourages applicants to apply even if they do not meet all requirements, emphasizing a focus on potential and fit. Benefits include a 401(k) plan with company matching, comprehensive medical, dental and vision coverage, paid parental leave at 100 % salary, paid time off and company holidays, and early access to earned wages through Daily Pay. JLL also offers a supportive culture that prioritizes mental, physical and emotional health. • Compensation estimate $80‑90K annually; on‑site in San Jose, CA • Benefits include 401(k) match, medical/dental/vision, paid parental leave, PTO, Daily Pay, etc.
Work Environment
Onsite