Guest Relations Host

About the Role

Key duties include greeting visitors, answering calls, and managing incoming mail and packages. The host also handles walk‑in inquiries, provides guest wireless assistance, and issues visitor passes. Additionally, they administer conference rooms, ensure regular cleaning, and support catering and event setup as needed. The position involves managing postage, local and foreign courier services, and maintaining inventory of office, pantry, and medical supplies. An up‑to‑date emergency contact list must be kept for quick reference. The host also facilitates the supply of stationery and other office essentials. • Provide guest wireless assistance and issue visitor passes. • Coordinate conference‑room scheduling and ensure cleaning compliance. • Assist with catering orders and event planning logistics. • Maintain office, pantry, and medicine‑cabinet inventory levels. • Keep an up‑to‑date emergency contact list for all staff. • Manage postage, local, and international courier shipments. • Oversee vendor relationships, budgeting, and reporting activities. • Engage in continuous learning and leverage global career opportunities.

Key Responsibilities

• ▸wi‑fi support
• ▸visitor passes
• ▸room scheduling
• ▸inventory control
• ▸courier management
• ▸vendor reporting

What You Bring

The Guest Relations Host, also referred to as Receptionist, is the initial point of contact for all external visitors and internal staff, supporting the facility’s daily operations. This role requires a professional and courteous demeanor to represent Cushman & Wakefield’s brand. Candidates should have at least two years of facilities‑management or similar experience, with knowledge of compliance, safety, and maintenance regulations. Strong organizational, problem‑solving, communication, and teamwork skills are essential, along with proficiency in MS Office and FM software tools. Ability to manage vendors, budgets, and reporting is also required. • Apply knowledge of compliance, safety, and maintenance regulations. • Demonstrate proficiency in MS Office and facilities‑management software.

Requirements

• ▸ms office
• ▸fm software
• ▸2+ years
• ▸compliance
• ▸problem solving
• ▸vendor management

Benefits

Cushman & Wakefield offers a global platform for career development, emphasizing promotion from within and continuous learning. The company promotes a flexible, technology‑driven work environment that supports work‑life balance. Employees benefit from a comprehensive benefits program and an inclusive culture that celebrates diversity and DEI daily. With 52,000 professionals across 60 countries, the firm delivers innovative real‑estate solutions worldwide.

Work Environment

Office Full-Time