Assistant Community Manager

About the Role

The Assistant Community Manager reports to the Community Manager and is responsible for day-to-day operations, financial performance, staff supervision and risk management of an assigned housing community. In this role the incumbent ensures accurate financial record-keeping, oversees leasing activities, addresses resident concerns, maintains property appearance, and manages administrative functions to meet budgeted revenue and operational standards. • Post all resident payments and income accurately and timely. • Process and reconcile daily accounts receivable. • Monitor bad debt, issue late notices, contact residents/guarantors and prepare evictions. • Ensure property meets budgeted revenue, expenses and net operating income. • Post resident charges, utility bill-backs and perform month-end closing and reporting. • Audit resident files and record walk-through move-out charges and security‑deposit refunds. • Screen, hire, train, coach and develop onsite staff according to company standards. • Provide ongoing training, counseling and performance guidance to maintain policy compliance. • Promote teamwork and high-quality performance through effective leadership. • Apply effective leasing techniques to close deals, maintain accurate lease documentation and reporting. • Execute marketing strategies outlined in the annual plan. • Resolve resident complaints and requests to maintain satisfaction. • Develop and run resident-retention programs such as events, promotions and newsletters. • Show, lease and move-in prospective residents. • Deliver excellent customer service and monitor maintenance request response times. • Conduct regular property inspections to ensure timely repairs and appearance. • Supervise overall business functions related to operations. • Manage property resources, obtain vendor bids and control supply costs. • Work overtime, weekends or nights for emergencies and in various environmental conditions.

Key Responsibilities

• ▸accounts receivable
• ▸month-end closing
• ▸lease documentation
• ▸property inspections
• ▸vendor management
• ▸resident relations

What You Bring

• High school diploma or equivalent; Bachelor’s degree preferred. • Two years of housing industry experience or equivalent combination of education and experience. • Proficient with onsite software and basic computer skills. • Knowledge of Fair Housing Laws and OSHA requirements. • Ability to stand, sit, walk, lift up to 25 lb, ascend ladders, use power tools and operate vehicles.

Requirements

• ▸bachelor's
• ▸2 years
• ▸onsite software
• ▸osha
• ▸power tools
• ▸fair housing

Benefits

Recognized as one of the nation’s Best and Brightest Places to Work, ranking in the NMHC top 50 and holding IREM accreditation, Asset Living is known for its trusted partnerships and strong workplace reputation. Pay ranges from $20 to $23 per hour, and full-time employees receive a comprehensive benefits package, 401(k) matching, performance incentives, paid sick days and company holidays. • Hourly wage $20–$23. • Medical, dental, vision, life, accidental and disability insurance. • 401(k) with employer match. • Commission and performance bonuses where applicable. • Paid sick days and company holidays.

Work Environment

Onsite