Heidelberg Materials North America
A leading supplier of construction materials, focusing on cement, concrete, aggregates, and innovative solutions.
Customer Service Logistics Planner (Allocator)
Provide customer service and allocate logistics resources for efficient operations.
Job Highlights
About the Role
• Deliver customer service and logistics planning to achieve optimal daily outcomes • Allocate resources and collaborate with internal stakeholders to meet customer requirements • Work in modern open‑plan office at Skygate Precinct, Brisbane Airport with wellbeing initiatives
Key Responsibilities
- ▸logistics planning
- ▸resource allocation
- ▸stakeholder collaboration
- ▸customer service
What You Bring
The position is full‑time permanent with shifts from 8 am‑4 pm or 9 am‑5 pm, requiring flexibility to cover operational hours between 4 am‑5 pm and occasional Saturdays (one in three). No prior logistics or construction experience is required; you will receive structured training and are expected to demonstrate problem‑solving, resilience, curiosity and compassion while collaborating with internal stakeholders. • No prior logistics or construction experience needed; comprehensive training provided
Requirements
- ▸training
- ▸full-time
- ▸shift flexibility
- ▸problem solving
- ▸resilience
- ▸collaboration
Benefits
The Customer Service & Logistics Planner (Allocator) role in Brisbane offers a salary of $82,451‑$91,130 per year (including super) on a pro‑rated basis and includes an online testing stage followed by an assessment day on 28 January for successful candidates. Joining the friendly Customer Service Centre team, you will work in a modern open‑plan office at the Skygate Precinct, Brisbane Airport, with amenities such as a large car park, end‑of‑trip facilities, regular social events, fitness initiatives and mental‑health check‑ins. Employees enjoy a comprehensive benefits package including salary sacrifice options, extensive learning and development programmes, paid parental and grandparent leave, discounts on concrete and quarry products, novated leasing, health‑insurance discounts, gym memberships, car‑hire savings and a 10 % discount at JB HiFi. • Flexible working hours between 4 am–5 pm and occasional Saturday shifts • Full‑time role (8 am‑4 pm or 9 am‑5 pm) with pro‑rated salary $82,451–$91,130 incl. super • Benefits include salary sacrifice, learning & development, paid parental & grandparent leave • Additional perks: discounts on concrete, novated leasing, health insurance, gym, car hire, electronics
Work Environment
Office Full-Time
Interview Process
-shortlisted candidates complete online testing. -successful candidates are screened and invited to an assessment day on 28 jan.