Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, spending time both inside and outside the facilities. They assess customers' storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Independently manage multiple storage locations, both indoor and outdoor. • Assess customer storage needs, recommend solutions, and sell packing/moving supplies. • Conduct daily unit inspections to ensure inventory accuracy and availability. • Audit cash drawers and perform bank deposits. • Make payment reminders and collection calls to keep accounts current. • Lift/move items up to 35 lb; walk/stand up to 50% of time outdoors, climb stairs, and open large doors. • Perform cleaning and maintenance tasks, including sweeping, mopping, and maintaining curb appeal.

Key Responsibilities

• ▸location management
• ▸customer assessment
• ▸unit inspections
• ▸cash audits
• ▸collections calls
• ▸facility maintenance

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb and to walk around facilities, spending up to 50% of the time outdoors, climbing stairs, and opening large doors. Managers also perform cleaning and maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior curb appeal. Successful candidates come from customer‑service‑focused sales environments such as retail, restaurant, or fast‑food. A valid driver’s license and personal vehicle are required for traveling between sites, with mileage reimbursement provided. • Preferred experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food. • Must hold a valid driver’s license and have a personal vehicle for travel between sites (mileage reimbursed).

Requirements

• ▸customer service
• ▸retail
• ▸driver's license
• ▸personal vehicle
• ▸physical lift
• ▸outdoor

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers a wage of $15.00 per hour. Our Total Rewards package includes flexible full‑time schedules from 9:30 am to 6 pm, with weekends ending at 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week, covering medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement. Property Managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, receiving top rankings for career growth, work culture, and diversity and inclusion. Apply now to join the industry’s #1 self‑storage team. • Earn $15.00 per hour. • Flexible full‑time schedules between 9:30 am – 6 pm (weekends until 5 pm); eligibility for full‑time benefits after 20+ hours/week. • Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending, life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses.

Work Environment

Field