Facilities Manager

About the Role

The Site Facilities Manager reports to the Account Director and is responsible for overseeing the daily operations of the program. This role integrates team activities with other client departments, ensures compliance with all applicable regulations, and maintains regular communication with client stakeholders to meet program objectives. The manager also supervises budgeting, performance monitoring, and continuous improvement initiatives. Key duties include planning, budgeting, and controlling operating expenses, developing annual budgets and forecasts, and producing monthly performance and variance reports. The manager mentors the team, evaluates performance using objective metrics, and conducts regular facility inspections to recommend maintenance, repairs, and improvements as defined by contract deliverables. Vendor contracts are negotiated and managed, and relationships with clients, tenants, and government agencies are maintained. The manager provides overall direction for all Integrated Facilities Management functions, handling hiring, training, work assignment, performance appraisal, and disciplinary actions in line with organizational policies and legal requirements. They address employee complaints, resolve problems, and ensure a collaborative work environment. • Oversee daily program operations and ensure alignment with client objectives. • Manage and integrate team activities across client departments. • Ensure compliance with all applicable rules, regulations, and safety standards. • Develop, administer, and control annual budgets, forecasts, and expense reports. • Monitor performance metrics and produce monthly variance reports. • Mentor, coach, and empower team members to achieve technical and professional growth. • Conduct regular facility inspections and direct maintenance, repairs, and improvements. • Negotiate, contract, and manage vendor services to meet contract deliverables. • Maintain key relationships with clients, tenants, fire department, and government agencies. • Lead hiring, training, work assignment, and performance appraisal processes. • Address employee complaints, discipline, and resolve workplace problems. • Implement site‑level safety programs, conduct behavioral safety inspections, and manage security procedures and drills. • Identify and implement cost‑saving measures and process improvements. • Build and sustain high‑performing, diverse teams focused on collaboration and results. • Apply facilities management expertise to mechanical, plumbing, electrical systems and pharmaceutical R&D lab equipment. • Plan and allocate resources efficiently, prioritizing high‑impact activities. • Utilize CMMS (e.g., SAP) and BMS systems for asset management and reporting. • Demonstrate strong judgment by analyzing market trends, risks, and opportunities. • Drive innovation by generating creative solutions and presenting ideas that gain stakeholder attention.

Key Responsibilities

• ▸operations oversight
• ▸budget management
• ▸performance reporting
• ▸facility inspection
• ▸vendor management
• ▸cmms utilization

What You Bring

The role demands strong competencies in safety and risk management, problem solving, communication, teamwork, and leadership. The manager must model a safety culture, implement security procedures, align decisions with strategic goals, deliver clear and persuasive communication, and inspire trust and respect among staff and stakeholders. Effective delegation, people development, quality management, organizational support, sound judgment, planning, productivity, and innovation are also essential. Applicants should possess a bachelor's degree or seven‑to‑ten years of relevant experience, with demonstrated knowledge of facilities services, especially in life‑science environments. Required skills include the ability to read and interpret technical regulations, write reports, apply business mathematics, and use CMMS (preferably SAP), BMS, and Microsoft Office tools. Experience in scheduling, planning, and industry certifications is preferred. The ideal candidate builds and leads high‑performing teams, drives change and innovation, and translates goals into actionable plans while monitoring results. They have technical proficiency in mechanical, plumbing, electrical systems, and pharmaceutical R&D lab equipment, exceptional organizational abilities, and the capacity to manage multiple high‑priority activities through effective delegation and resource balancing. • Communicate clearly and persuasively with stakeholders in both positive and challenging situations.

Requirements

• ▸bachelor's
• ▸sap
• ▸bms
• ▸mechanical
• ▸electrical
• ▸leadership

Benefits

The position offers a salary range of $102,000 to $120,000, competitive with market rates, along with a comprehensive benefits package that includes health, vision, dental, flexible spending and health savings accounts, retirement plans, life and disability insurance, and paid time off. Cushman & Wakefield is an equal‑opportunity employer committed to diversity and provides reasonable accommodations for applicants with disabilities.

Work Environment

Onsite