Jll
JLL provides professional services in real estate and investment management worldwide.
Facility Manager
Oversee facility operations, vendors, helpdesk & client services in Bengaluru
Job Highlights
About the Role
The Facility Manager – Soft role sits within Integrated Facilities Management, reporting to the Senior Facility Manager and collaborating with client facility teams, Accenture alliance partners, and vendors. The manager is accountable for delivering the Management Plan, meeting KPIs, managing budgets, and overseeing regional projects, operations, and maintenance. • Act as escalation point for all facilities‑management issues. • Direct Helpdesk and Mailroom processes, providing guidance on escalated cases. • Coordinate conference, meeting, and VIP visit preparations. • Manage Front Office operations, ensuring prompt visitor assistance and lobby housekeeping standards. • Supervise housekeeping vendor performance and facilitate resolution meetings. • Oversee cafeteria services, enforcing hygiene standards and vendor coordination. • Meet SLA targets, resolve helpdesk complaints timely, and ensure efficient service delivery.
Key Responsibilities
- ▸helpdesk
- ▸vendor supervision
- ▸sla targets
- ▸front office
- ▸budget management
- ▸project oversight
What You Bring
• Require 5–7 years facilities‑management experience; degree preferred; hotel/building management qualifications advantageous. • Demonstrated ability to work in teams and lead improvement initiatives.
Requirements
- ▸facilities management
- ▸5–7 years
- ▸degree
- ▸hotel management
- ▸teamwork
- ▸leadership
Benefits
JLL empowers you to shape a brighter way, combining world‑class services, advisory and technology to transform real estate. The company commits to hiring talented people, fostering growth, and providing a sense of belonging across diverse roles—from commercial real‑estate to technology.
Work Environment
Onsite