Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist
Provides clerical/admin support and coordinates daily operations for managers
Job Highlights
About the Role
In this role you will provide clerical and administrative support to departmental managers and help coordinate daily operations, including recording and reporting data. You will handle tasks such as creating and closing customer tickets, maintaining department information, and preparing various reports as directed. • Troubleshoot and resolve safety, service, and operational issues. • Create, distribute, and close customer tickets daily. • Maintain and share department information and reports. • Use software tools for procurement, time/attendance, safety incidents, and contract labor. • Assist with data collection for incentive‑pay programs and process payments. • Support implementation of operational projects. • Communicate with customers about service issues and with employees about scheduling. • Enter and maintain Service Machine SMART data.
Key Responsibilities
- ▸issue troubleshooting
- ▸ticket management
- ▸data reporting
- ▸software tools
- ▸project support
- ▸customer communication
What You Bring
The work environment is primarily an office setting but may involve occasional exposure to landfill conditions such as dirt, odors, noise, and weather extremes. Duties require finger dexterity for keyboarding and occasional light lifting, with physical risks being rare. • Education minimum: high school diploma or GED; no prior experience needed. • Physical requirements: finger dexterity, occasional light lifting, occasional exposure to dirt, odors, noise, and weather.
Requirements
- ▸high school
- ▸ged
- ▸entry level
- ▸finger dexterity
- ▸light lifting
- ▸office
Benefits
The Operations Specialist position offers a starting wage of $16.00 per hour, paid weekly. Candidates should have computer skills, customer service experience, and the ability to multitask. The role works Monday through Friday, beginning at 8 a.m. WM emphasizes that a job here provides more than a paycheck—it creates opportunities for employees and their families. The company is stable, supports growth through an annual education assistance benefit, and invests in its team with medical, dental, vision, 401(k) matching, discounted stock options, dependent daycare, and other perks. • Benefits include medical, dental, vision, life insurance, short‑term disability, stock purchase plan, 401(k) match, paid vacation, holidays, and personal days.
Work Environment
Onsite