Regional Manager

About the Role

We currently have an opportunity for a Regional Manager. Join our Government and Integrated Facilities Management team and be accountable for all responsive, planned, and project works delivered under the contract for the assigned region, and when required, across the broader contract. Reporting to the Contract Manager, you will help deliver high‑quality outcomes that support essential services. The role offers a broad scope with key responsibilities covering operational delivery, team leadership, service partner management, service consistency, and compliance. You will oversee the regional delivery of responsive, planned and project work, manage Works Supervisors and Project Managers, select and monitor Service Delivery Partners, ensure smooth service delivery, drive improvements, and uphold a regional compliance regime. At Downer we plan, create, and sustain essential public services across Australia and New Zealand, managing critical infrastructure from hospitals to data centres and defence partnerships, keeping communities thriving. • Oversee responsive, planned and project operational delivery for the region. • Manage Works Supervisors and Project Managers to meet customer service levels and exceed contract and business KPIs. • Select and monitor Service Delivery Partners, ensuring agreement terms are met. • Ensure smooth, consistent service delivery and drive continuous improvements. • Implement and manage the regional compliance regime.

Key Responsibilities

• ▸operational delivery
• ▸team management
• ▸partner management
• ▸service delivery
• ▸compliance management
• ▸continuous improvement

What You Bring

The ideal candidate holds a qualification in Building and Construction Management, Business Administration or a related field, along with a valid Building License. You bring extensive experience managing planned works programs and delivering contracts that utilise Service Delivery Partners, as well as strong experience evaluating SDP performance and a background in domestic building environments. A strong work ethic, positive attitude and commitment to high‑quality outcomes are essential. • Qualification in Building and Construction Management, Business Administration or related field. • Valid Building License. • Extensive experience managing and delivering planned works programs in a similar role or industry. • Proven experience delivering contracts using Service Delivery Partners. • Experience evaluating Service Delivery Partner performance. • Background in building and construction management, especially domestic building environments. • Strong work ethic, positive attitude, and commitment to high‑quality outcomes.

Requirements

• ▸building license
• ▸construction degree
• ▸program management
• ▸service delivery
• ▸performance evaluation
• ▸quality focus

Benefits

Our high‑performance culture and commitment to diversity mean we offer training and development, a 30% internal vacancy fill rate, and perks such as healthcare discounts and savings on retail and car purchases. The Employee Assistance Program provides professional support for you and your family, and we celebrate inclusion by encouraging applications from under‑represented groups. As a WORK180 Endorsed Employer, we support flexible work arrangements, inclusive leadership that values every voice, and equitable access to opportunity, ensuring you can bring your whole self to work. If you need support or adjustments during recruitment, let us know – we’re here to help you put your best foot forward. • Training and development opportunities to diversify your career. • 30% of vacancies filled internally, offering real advancement prospects. • Perks include healthcare discounts and savings on retail and car purchases. • Employee Assistance Program for personal and family support. • Flexible work arrangements and inclusive leadership as a WORK180 Endorsed Employer.

Work Environment

Onsite