Senior Quality Assurance Manager

About the Role

The role leads the implementation of an effective quality management system, ensuring statutory, legal and contractual compliance. It works closely with stakeholders to strengthen governance, manage risk and drive continuous improvement, acting as a key enabler of business resilience and positive organisational change. • Deliver business plan activities on time and within budget. • Manage internal and external certification audits. • Analyse non‑conformance and drive corrective actions. • Review and improve management system content. • Coordinate reporting, metrics and communications. • Recommend risk‑mitigating improvements. • Support business development with specialist expertise. • Deliver training and manage supplier performance. • Client focus – own the quality of deliverables and build long‑term client relationships. • Create opportunity – champion continuous improvement and inspire team development.

Key Responsibilities

• ▸audit management
• ▸non-conformance
• ▸qms implementation
• ▸risk mitigation
• ▸client delivery
• ▸continuous improvement

What You Bring

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. The successful candidate will hold a degree‑level education, formal auditor training and solid quality assurance experience. They must have strong knowledge of ISO 9001, quality management systems and internal auditing, as well as skills in analysis, reporting and operational control, and experience developing and implementing quality tools, techniques and compliance processes. • Hold a degree with formal auditor training and quality assurance experience. • Possess strong knowledge of ISO 9001, quality management systems and internal auditing. • Skilled in analysis, reporting and operational control principles. • Experience developing and implementing quality tools, techniques and compliance processes.

Requirements

• ▸degree
• ▸auditor training
• ▸iso 9001
• ▸quality assurance
• ▸analysis
• ▸reporting

Benefits

Mace is an inclusive employer welcoming candidates from diverse backgrounds. Even if you do not meet every criterion, please apply as you may still be the best candidate. We are open to part‑time, flexible and hybrid working options where suitable.

Work Environment

Hybrid