Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, spending time both inside and outside the facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders or collections. • Assess customer storage needs and sell packing/moving supplies • Inspect units, audit cash drawers, and make bank deposits daily • Conduct payment reminder and collection calls • Lift/move items up to 35 lb and walk/stand around facilities up to 50% of shift • Perform cleaning, sweeping, mopping, and maintain exterior grounds

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment collections
• ▸item lifting

What You Bring

The role requires the ability to lift or move items up to 35 pounds and to spend up to 50 % of the shift walking around facilities, including climbing stairs and opening large doors. Managers also perform cleaning and routine maintenance, such as sweeping, mopping interior areas, and keeping exterior grounds clear of debris. Successful candidates typically come from customer‑service‑focused sales environments such as retail, restaurants, fast‑food, or other service‑based companies. A valid driver’s license and a personal vehicle are required for traveling between locations, with mileage reimbursement available. • Hold a valid driver’s license and use personal vehicle for site travel

Requirements

• ▸driver’s license
• ▸personal vehicle
• ▸lift 35lb
• ▸physical
• ▸customer service
• ▸maintenance

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The company offers a competitive hourly wage of $15.00. Employees can work flexible full‑time schedules between 9:30 am and 6 pm, with weekends ending at 5 pm. Team members become eligible for the full‑time Total Rewards package after averaging 20 or more hours per week. The benefits include medical, dental, vision, 401(k) with matching contributions, paid time off, sick leave, and a flexible spending account, as well as company‑paid life and accidental‑death insurance and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties or other work‑related tasks, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, with employees citing best career growth, top‑tier work culture, and strong diversity and inclusion. The company invites interested candidates to apply now and join the industry’s #1 self‑storage team. • Earn $15.00 per hour with performance‑based bonuses • Flexible full‑time schedule: 9:30 am–6 pm (weekends until 5 pm) • Eligibility for full‑time benefits after 20+ average weekly hours • Benefits include medical, dental, vision, 401(k) match, PTO, sick leave, life/AD insurance, and vendor discounts • Mileage reimbursement for travel between properties

Work Environment

Field