Lead Controls Service Field Engineer - Automated Logic

About the Role

The engineer will ensure reliable operation of building automation systems, collaborate closely with customers, and support continuous improvement initiatives. • Provide solutions for increasingly complex system problems and mentor peers in resolution. • Perform maintenance on field controllers, servers, workstations, and related hardware. • Communicate issues and recommend system enhancements, upgrades, or repairs. • Review equipment and schedule modifications as needed. • Implement time‑management strategies to ensure customer satisfaction. • Document project status and details for customers. • Deliver site‑specific training on upgrades and services to owners/operators. • Communicate technical information to non‑technical audiences. • Read and interpret architectural, mechanical, and electrical blueprints.

Key Responsibilities

• ▸system troubleshooting
• ▸hardware maintenance
• ▸system upgrades
• ▸project documentation
• ▸customer training
• ▸blueprint reading

What You Bring

Automated Logic has been developing and supporting intelligent building solutions for over 40 years, helping customers from small businesses to Fortune 500 corporations reduce energy consumption, lower costs, and improve indoor air quality and occupant comfort. As part of Carrier Global Corporation—a leader in climate and energy solutions—Automated Logic benefits from a diverse, world‑class workforce focused on innovative technology for today and tomorrow. The Field Service Engineer role advances Automated Logic’s aftermarket services by addressing complex building automation systems. The position requires a self‑motivated, detail‑oriented professional who is customer‑focused and able to mentor less‑experienced engineers. Required qualifications include a high school diploma or GED, at least four years of experience in building automation or HVAC, the ability to work at heights and lift up to 50 lb, and a valid driver’s license. Preferred education includes a degree or certificate in HVAC, controls, or a related technical field, along with strong networking, blueprint reading, and Microsoft 365 skills. • Required: High School Diploma/GED, 4+ years building automation or HVAC experience. • Must be able to climb >8 ft, lift 50 lb, and hold a valid, insurable driver’s license. • Preferred: Degree or certificate in HVAC, controls, or related field. • Ability to download and troubleshoot complex HVAC/building automation logic. • Working knowledge of TCP/IP and wireless network technologies. • Experience integrating with various building automation systems. • Proficient in Microsoft 365 applications.

Requirements

• ▸high school
• ▸degree
• ▸4+ years
• ▸tcp/ip
• ▸microsoft 365
• ▸troubleshooting

Benefits

Compensation ranges from $80,750 to $113,250, and the role includes a comprehensive benefits package covering health care, retirement, paid time off, disability, life insurance, tax‑advantaged accounts, tuition assistance, and potential short‑term cash incentives. Carrier is an equal‑opportunity employer committed to diversity and inclusion. • Benefits: Medical, dental, vision, wellness incentives, retirement plans. • Paid vacation (up to 15 days), sick leave, personal leave, holidays, and family‑related leave. • Short‑ and long‑term disability, life and accidental death insurance. • Health Savings Account, Healthcare Spending Account, Dependent Care Spending Account. • Tuition assistance and possible short‑term cash incentives.

Work Environment

Field