Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both indoors and outdoors. They assess customer storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include unit inspections, cash drawer audits, bank deposits, keeping customers current on payments, and making reminder or collection calls as needed. • Assess customer storage needs and sell packing supplies • Conduct daily unit inspections and manage inventory • Audit cash drawers and make bank deposits • Handle payment reminders and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50 % of time • Perform cleaning and exterior grounds maintenance

Key Responsibilities

• ▸customer assessment
• ▸packing sales
• ▸unit inspections
• ▸inventory management
• ▸cash audits
• ▸payment collections

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walk around facilities spending up to 50 % of the time outdoors, climb stairs, open large doors, and perform cleaning and maintenance tasks such as sweeping, mopping, and maintaining exterior grounds. Qualified candidates have experience in customer‑service‑focused sales environments like retail, restaurant, fast‑food, or other service‑based roles. A valid driver’s license and personal vehicle are required, with mileage reimbursement provided for travel between locations. • Prior experience in customer‑service sales environments • Valid driver’s license and personal vehicle required

Requirements

• ▸customer service
• ▸sales experience
• ▸driver's license
• ▸personal vehicle
• ▸physical labor
• ▸outdoor work

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers a starting wage of $17.00 per hour. The company provides a Total Rewards package that includes flexible and full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm). Employees become eligible for full‑time benefits after averaging 20+ hours per week, with offerings such as medical, dental, vision, 401k match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel, and performance‑based bonuses for Property Managers. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion. Applicants are invited to join the industry’s #1 self‑storage team. • Earn $17.00 per hour • Flexible full‑time schedule: 9:30 am–6 pm (weekends until 5 pm) • Eligibility for full‑time benefits after 20+ hours/week • Medical, dental, vision, 401k match, paid time off, sick time, flex spending • Company‑paid life and accidental death insurance • Exclusive vendor discounts and mileage reimbursement • Performance‑based bonuses for Property Managers

Work Environment

Field