Jll
JLL provides professional services in real estate and investment management worldwide.
Receptionist and Facilities Administrator
Manage front‑of‑house reception, client service and facilities administration tasks.
Job Highlights
About the Role
The Receptionist and Facilities Administrator role is based onsite for a tech client in Sydney CBD, with overall responsibility for front‑of‑house operations and delivering a unique, authentic client experience. The position involves managing visitor access, supporting facilities services, and ensuring the reception area runs smoothly. • Greet clients and contractors, manage the sign‑in process. • Provide superior customer service and maintain a welcoming front‑of‑house experience. • Coordinate meeting and conference room bookings, liaise with vendors and catering teams. • Prepare rooms with appropriate setups, supplies, and ensure audio‑visual equipment functions. • Support the facilities team with maintenance, staff moves, relocations, and ad‑hoc requests. • Issue access cards and assist with security procedures. • Receive and log courier deliveries, notifying relevant staff. • Follow escalation and incident‑reporting protocols.
Key Responsibilities
- ▸visitor management
- ▸customer service
- ▸meeting coordination
- ▸av setup
- ▸facilities support
- ▸security access
What You Bring
We are looking for a confident self‑starter with excellent communication, a friendly and welcoming personality, and strong customer‑service skills. The ideal candidate is detail‑oriented, collaborative, hands‑on in problem‑solving, and able to prioritize and juggle multiple tasks.
Requirements
- ▸communication
- ▸customer service
- ▸detail-oriented
- ▸collaborative
- ▸problem-solving
- ▸prioritization
Work Environment
Onsite