Aecom
Trusted global infrastructure consulting firm delivering engineering, design, construction management services.
Billing Manager
Manage billing projects, oversee billing processes, lead team, drive finance transformation.
Job Highlights
About the Role
The manager leads strategic finance transformation initiatives, continuous improvements, and metric management to ensure the right level of service delivery. • Set team goals and provide support to achieve them. • Oversee processes and create plans for timely, accurate service delivery. • Manage daily workload, balancing billers and team leaders to meet KPIs/SLAs. • Act as escalation point for complex issues and make decisions. • Collaborate with Service Delivery Lead, O2C owners and stakeholders to meet SLAs and drive operational improvements. • Manage milestone, lump‑sum, and T&M projects. • Develop dashboards and reports for critical analysis. • Execute strategic finance transformation and continuous improvement initiatives. • Recommend cross‑functional and cross‑regional process alignment and standardization. • Plan and lead short‑ to medium‑term projects and contribute to long‑term initiatives. • Build stakeholder relationships through effective communication and management plans. • Lead business continuity planning and execution for the team. • Manage transition activities: assessment, planning, training, documentation, and post‑go‑live support. • Review and update Service Catalog, Statements of Work, desktop procedures, KPIs and SLAs. • Recruit, retain, and develop talent to build capability and achieve goals. • Ensure invoicing quality and provide training as needed. • Analyze team portfolio to balance queue and productivity.
Key Responsibilities
- ▸dashboard reporting
- ▸finance transformation
- ▸project management
- ▸process alignment
- ▸service delivery
- ▸stakeholder management
What You Bring
Minimum qualifications include a bachelor’s degree in Accounting/Finance/Business, 12+ years of end‑to‑end Collections/Accounts Receivable/O2C experience and at least 3 years of managerial experience. Candidates need in‑depth transformation program experience, strong knowledge of AR processes, US GAAP, large‑scale ERP systems (Oracle, SAP, Blackline), and advanced Excel skills. Leadership experience in a shared service or BPO environment is required. Key attributes include strategic decision‑making, leading change, operational management, planning, effective communication, collaboration, problem solving, analytical thinking, and results orientation. • Apply strong project management skills. • Achieve required SLA for speed and quality.
Requirements
- ▸bachelor's degree
- ▸12+ years
- ▸oracle erp
- ▸sap erp
- ▸advanced excel
- ▸us gaap
Benefits
AECOM offers comprehensive benefits such as medical, dental, vision, life, disability, paid time off, flexible work options, well‑being resources, employee assistance, travel insurance and recognition awards. As a Fortune 500 firm with $16.1 billion revenue in FY 2024, we are the global infrastructure leader delivering innovative, sustainable solutions across water, environment, energy, transportation and buildings. Employees enjoy a global team that supports growth and career ambitions, working on groundbreaking local and global projects with cutting‑edge technology and expert networks. Our award‑winning training and development programs expand technical expertise and leadership skills in a respectful, collaborative workplace. AECOM is an Equal Opportunity Employer; all information is kept confidential per EEO guidelines. Location: Bangalore, Karnataka, Hybrid work model.
Work Environment
Office Full-Time