
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Field Operations Trainee
Entry-level field operations trainee in elevator service, modernization, and new equipment.
Job Highlights
About the Role
• Meet with customers to ensure obligations and expectations are met • Maintain customer quality assurance with focus on safety and control of labor and material costs • Improve efficiencies, manage route schedules, and reduce callback rates • Manage labor and material investments within budget
Key Responsibilities
- ▸client meetings
- ▸quality assurance
- ▸safety management
- ▸efficiency improvement
- ▸route scheduling
- ▸cost management
What You Bring
Otis Elevator Company posted this opening on January 14, 2026 for a Field Operations Trainee position located in Farmington Hills, Michigan. The role is intended to start in the summer of 2026 and is open to candidates in the United States. A bachelor’s degree is required, with the degree to be awarded before the summer 2026 start date, and construction management majors are preferred. Candidates must be able to work in a highly team‑oriented and dynamic environment. • Work effectively in a highly team‑oriented, dynamic environment • Demonstrate strong written and verbal communication skills with internal and external customers • Be self‑motivated and capable of handling multiple simultaneous projects
Requirements
- ▸team‑oriented
- ▸communication
- ▸self‑motivated
- ▸bachelor's
- ▸construction
- ▸multitasking
Benefits
Selected trainees will receive comprehensive training across New Equipment, Modernization, and Service departments to prepare them for a field operations role in a branch office. This is an entry‑level salaried position that includes a competitive benefits package. The salary range for this role is $80,000‑$85,000, though the final offer may vary based on education, experience, skills, location, performance, and business needs. Compensation will be determined within this range according to relevant factors. The company emphasizes a diverse, global team, innovation, and continuous learning, offering opportunities in sales, field, engineering, and major projects, as well as an Employee Scholar Program for further education. Otis’s core values—Safety, Ethics, and Quality—guide all activities, and the company is committed to environmental, social, and governance (ESG) principles. • 401(k) plan with generous company match and automatic contributions • Comprehensive medical, prescription, dental, and vision coverage for employees and eligible dependents from day one • Three weeks paid vacation, paid company holidays, and paid sick leave • Employee assistance and wellness incentive programs • Life insurance and disability coverage • Voluntary benefits such as legal, pet, home, and auto insurance • Birth/adoption, parental leave, and adoption assistance • Tuition reimbursement program • Peer recognition, service anniversary awards, and spot performance bonus opportunities
Work Environment
Field