Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Experienced Fire Service Technician
Troubleshoot and service commercial security, fire alarm, CCTV, and access systems.
Job Highlights
About the Role
The Service Technician role focuses on troubleshooting and servicing commercial security systems, including burglar alarms, fire alarms, CCTV, and card access. Technicians work independently from remote locations, provide expert advice to customers and the customer care center, and ensure building efficiency. • Troubleshoot, repair, and replace security equipment (alarms, fire alarms, CCTV, card access) • Advise customers and relay system status to the customer care center • Perform inspections, prepare trouble order forms, and test equipment functionality • Coordinate inspections/installations with police, fire departments, or other agencies • Provide recommendations, quotes, and upselling solutions to improve facility efficiency
Key Responsibilities
- ▸troubleshooting
- ▸equipment repair
- ▸system testing
- ▸inspections
- ▸agency coordination
- ▸quote preparation
What You Bring
• High school diploma or equivalent; 3–4 years experience with Tyco Integrated Security or similar • Experience with card access, CCTV/IP cameras; Hirsch certification • Strong communication, electrical/electronic background, valid driver’s license • Preferred: some college education, NICET Level II or higher
Requirements
- ▸high school
- ▸tyco
- ▸card access
- ▸cctv
- ▸nicet ii
- ▸driver's license
Benefits
Compensation includes a competitive hourly rate ranging from $21.63 to $26.92, with a comprehensive benefits package covering health, retirement, and wellness programs, as well as opportunities for training, advancement, and a company vehicle when applicable. • Competitive starting pay ($21.63–$26.92/hr) • Paid training and global advancement opportunities • Company vehicle (as applicable) and referral bonuses • Comprehensive medical, dental, vision, life insurance, HSA • 401(k) with company match, short- and long‑term disability • Employee Assistance and Wellness programs
Work Environment
Field