Downer
Leading provider of integrated services across Australia and New Zealand, delivering infrastructure solutions.
Stakeholder Communications Advisor
Engage stakeholders & communicate road works to minimize disruption
Job Highlights
About the Role
The Advisor will engage face‑to‑face with the community, respond to public enquiries, and communicate with businesses, ratepayers and residents about road maintenance and minor construction. Responsibilities include preparing and distributing works notification letters, supporting internal events and providing administrative assistance, while collaborating with planning, delivery and support teams to ensure timely, coordinated communications. • Deliver key communications activities to meet contractual requirements. • Minimise disruption to customers through public communications and liaison. • Build and maintain stakeholder relationships via communication plans, achieving high satisfaction. • Provide customer and stakeholder insights throughout project phases. • Provide exceptional customer service with problem‑solving and conflict‑resolution skills. • Utilise MS Office (Word, Excel, PowerPoint, Teams) and maintain accurate records.
Key Responsibilities
- ▸stakeholder engagement
- ▸public communication
- ▸customer service
- ▸ms office
- ▸letter distribution
- ▸event support
What You Bring
To apply, click ‘Apply Now’ and reference number 728727. Successful candidates must complete a pre‑employment drug test, medical examination and Ministry of Justice check; support is available if needed. • Demonstrate excellent communication and relationship‑building abilities. • Hold a full, current driver’s licence. • Possess 2–3 years’ experience in events, marketing, communications or engagement (preferred).
Requirements
- ▸communication
- ▸relationship‑building
- ▸driver’s licence
- ▸2‑3 years
- ▸events
- ▸marketing
Benefits
Downer offers a rewarding salary, Z Energy fuel discounts, monthly freebies, free Marram health care benefits, discounted holiday homes, an inclusive workplace, a $500 referral bonus, and progression and development programmes to support personal and professional growth. These benefits reflect Downer’s commitment to creating an inclusive and respectful work environment.
Work Environment
Hybrid