Customer Service - Self Storage Manager

About the Role

Property managers operate independently across multiple locations, both indoors and outdoors. They assess customer storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and maintaining up‑to‑date customer payments through reminder and collection calls. • Assess customer storage needs and recommend solutions, including selling packing supplies. • Conduct daily storage unit inspections to ensure inventory and availability. • Audit cash drawers and make bank deposits. • Manage customer payments, send reminders, and conduct collection calls. • Transport items up to 35 lb; walk/stand in facilities up to 50% of time, including outdoor work and climbing stairs. • Perform cleaning, sweeping, mopping and maintain exterior curb appeal.

Key Responsibilities

• ▸needs assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment management
• ▸cleaning

What You Bring

The role requires the ability to lift or move items up to 35 lb and to spend up to 50 % of the time walking or standing in outdoor environments, including climbing stairs and opening large doors. Managers also perform routine cleaning, sweeping, mopping, and upkeep of exterior grounds to keep facilities presentable. Candidates should have customer‑service‑oriented sales experience from retail, restaurant, fast‑food, or similar service settings. A valid driver’s license and personal vehicle are required for traveling between sites, with mileage reimbursement provided. • Prior customer‑service sales experience (retail, restaurant, fast‑food, etc.) required.

Requirements

• ▸customer service
• ▸sales experience
• ▸lift 35lb
• ▸outdoor walking
• ▸driver's license
• ▸personal vehicle

Benefits

Public Storage, the leader in the self‑storage industry, is hiring property managers. The position offers a wage of $17.00 per hour. Employees work flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. After averaging 20+ hours per week, team members become eligible for a comprehensive benefits package that includes medical, dental, vision, a 401(k) match, paid time off, sick leave, a flexible spending account, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Property managers also have the opportunity to earn performance‑based bonuses. • Earn $17.00 per hour. • Flexible full‑time schedule 9:30 am–6 pm; weekends until 5 pm. • Eligible for full‑time benefits after averaging 20+ hours weekly. • Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, and flexible spending account. • Company‑paid life and accidental death insurance plus exclusive vendor discounts. • Mileage reimbursement for travel between properties. • Performance‑based bonuses available for property managers. • Valid driver’s license and personal vehicle required; mileage reimbursed.

Work Environment

Field