Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Manage multiple storage properties, handle customers, rentals, and daily operations.
Job Highlights
About the Role
Property Managers operate independently across multiple locations, interacting with customers to assess storage needs, recommend moving supplies, and ensure units are ready for rent through daily inspections. They also handle cash drawer audits, bank deposits, and assist customers with payment reminders and collections. • Work a flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm). • Assess customer storage needs and recommend packing and moving supplies. • Conduct daily unit inspections to confirm inventory and availability. • Audit cash drawers and prepare bank deposits. • Make reminder and collection calls to keep customers current on payments. • Transport items up to 35 lb and spend up to 50% of the shift walking or standing outdoors. • Perform cleaning and maintenance tasks, including sweeping, mopping, and exterior ground upkeep.
Key Responsibilities
- ▸customer assessment
- ▸unit inspection
- ▸cash audits
- ▸bank deposits
- ▸payment collections
- ▸cleaning maintenance
What You Bring
The role requires the ability to lift items up to 35 pounds, walk and stand outdoors for up to half of the shift, and perform routine cleaning and maintenance of both interior and exterior areas. Candidates should have experience in customer‑service‑focused sales environments and possess a valid driver’s license with personal transportation. • Hold a valid driver’s licence and use a personal vehicle for site travel (mileage reimbursed). • Demonstrate customer‑service sales experience in retail, restaurant, fast‑food, or similar service‑based roles.
Requirements
- ▸driver's licence
- ▸personal vehicle
- ▸customer service
- ▸sales experience
- ▸heavy lifting
- ▸outdoor work
Benefits
The organization offers a comprehensive total rewards package that includes flexible scheduling, health and retirement benefits, insurance coverage, and various employee discounts. Additional perks such as mileage reimbursement, on‑site housing, and performance‑based bonuses are also available to eligible team members. Public Storage encourages interested candidates to apply now and become part of a growing, award‑winning company that values employee development and a positive work environment. • Earn $16.00 per hour. • Become eligible for full‑time benefits after averaging 20+ hours per week, including medical, dental, vision, 401(k) match, PTO, sick leave, and flex spending. • Receive company‑paid life and accidental death insurance plus exclusive vendor discounts. • Get mileage reimbursement for travel between properties or other work‑related tasks. • Access on‑site company housing at many locations when performance and tenure criteria are met. • Earn performance‑based bonuses as a Property Manager.
Work Environment
Onsite