Facilities Manager

About the Role

The Facilities Manager delivers facilities management services across a portfolio of owned and leased assets to meet the needs of Property and Development NSW and client agencies. The role is responsible for managing building and equipment maintenance schedules, invoicing, contractor management, physical space and the experience of people within a given asset or portfolio. It will support Operations Management in delivering facilities management services across multiple site portfolios and ensure contractual, statutory and regulatory obligations are met while supporting the Integrated Facilities Management service line for Cushman & Wakefield. The Facilities Manager will oversee a portfolio of owned and leased assets across the PDNSW network, ensuring maintenance, compliance, contractor performance and client engagement are delivered to the highest standard. The role combines operational and strategic responsibilities, requiring strong judgement, communication and leadership. Key responsibilities include day‑to‑day site operations and scheduled and reactive maintenance, regular property and asset inspections, budget management, quote and invoice approval, procurement and contractor performance management, stakeholder engagement with client agencies, monthly reporting, escalation handling, preventative maintenance planning, asset register maintenance, people leadership, WHS compliance, sustainability initiatives, and financial forecasting. • Oversee daily site operations, schedule works and manage reactive maintenance. • Conduct regular property and asset inspections to ensure compliance. • Manage budgets, approve quotes, invoices and OPEX claims. • Lead procurement and monitor contractor performance. • Build and maintain strong relationships with PDNSW, client agencies and contractors. • Produce monthly reports with insights and act as escalation point for issues. • Support preventative maintenance planning and maintain asset registers. • Coach team members, set KPIs and conduct performance reviews. • Ensure WHS compliance, review vendor safety documentation and support site inductions. • Contribute to sustainability initiatives and environmental reporting.

Key Responsibilities

• ▸site operations
• ▸asset inspections
• ▸budget management
• ▸contractor management
• ▸preventative maintenance
• ▸whs compliance

What You Bring

The successful candidate will have at least five years’ experience as a Facilities Manager handling non‑technical assets, experience managing multi‑site portfolios, strong contractor and stakeholder management skills, excellent communication and client engagement, knowledge of FM systems, commercial property processes and financial management; a diploma in FM or trade qualification is preferred. • Minimum 5 years’ facilities management experience with multi‑site portfolios. • Strong communication, stakeholder management and financial acumen; FM diploma preferred.

Requirements

• ▸5 years
• ▸facilities management
• ▸multi-site
• ▸stakeholder management
• ▸fm diploma
• ▸financial acumen

Benefits

This full‑time role is based in Armidale, NSW supporting a major NSW Government portfolio for a long‑standing client. It offers the chance to work for a global IFM leader known for innovation and industry‑leading standards, with clear processes, stability and a supportive high‑performing team. The position provides career growth through national and global pathways, technical support, and leadership development.

Work Environment

Onsite