Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customer storage needs, recommending solutions, and selling packing and moving supplies. They perform daily unit inspections, audit cash drawers, make bank deposits, and conduct payment reminder and collection calls to keep accounts current. • Assess customer storage needs and recommend solutions, including selling packing and moving supplies. • Conduct daily storage unit inspections to ensure inventory and availability. • Audit cash drawers and perform bank deposits. • Make payment reminder and collection calls to keep customers current. • Lift or move items up to 35 lb; spend up to 50 % of time outdoors, climbing stairs and opening large doors. • Perform cleaning and maintenance: sweep/mop interiors and maintain exterior grounds free of debris.

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment calls
• ▸cleaning

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, spending up to 50 % of time outdoors walking around facilities, climbing stairs, and opening large doors. Managers also handle cleaning and maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds free of debris. Qualified candidates have experience in customer‑service‑oriented sales environments such as retail, restaurant, or fast‑food settings, and must possess a valid driver’s license and their own vehicle for travel between sites, with mileage reimbursement provided. • Prior experience in customer‑service‑focused sales (retail, restaurant, fast‑food, etc.). • Valid driver’s license and personal vehicle for traveling between locations (mileage reimbursed).

Requirements

• ▸customer service
• ▸sales
• ▸driver's license
• ▸own vehicle
• ▸physical lift
• ▸outdoor

Benefits

Public Storage is the self‑storage industry leader and is currently hiring for a Property Manager position at an hourly rate of $20.50. The company offers a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm), and employees become eligible for full‑time benefits after averaging 20+ hours per week. Benefits cover medical, dental, vision, 401(k) with match, paid time off, sick leave, flex‑spending accounts, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, with employees voting it among the best for career growth, work culture, and diversity and inclusion, and invites applicants to join the industry’s #1 team. • Earn $20.50 per hour. • Flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm). • Full‑time benefits after 20+ average weekly hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex‑spending account. • Company‑paid life and accidental death insurance plus exclusive vendor discounts. • Mileage reimbursement for travel between properties or work‑related tasks. • Performance‑based bonuses available for property managers.

Work Environment

Field