Kimley-Horn
A multidisciplinary engineering and planning firm offering innovative solutions in various sectors.
Information Technology Analyst
Provide regional IT helpdesk support and office technology maintenance.
Job Highlights
About the Role
In this role you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate will handle daily IT support for the local office and provide helpdesk assistance to end‑users across the region. • Provide support on our corporate IT Helpdesk • Install new printers/copiers/plotters and other office equipment • Install and support enterprise applications • Perform data maintenance and data archiving • Assist with office moves/expansions
Key Responsibilities
- ▸helpdesk support
- ▸printer installation
- ▸application support
- ▸data maintenance
- ▸office moves
- ▸regional support
What You Bring
Qualified candidates should have a passion for technology, a business mindset, strong communication and customer‑service skills, and the ability to travel. A bachelor’s degree in IT, Computer Science or a related field with 0‑2 years of experience, or an associate’s degree with 3+ years, is required. Knowledge of Windows 10, Office 365, Teams, OneDrive, Exchange 365, Windows Server, Active Directory, basic networking, and printing/file permissions is expected, along with the ability to troubleshoot PC‑level issues and manage user accounts.
Requirements
- ▸bachelor’s
- ▸associate
- ▸windows 10
- ▸office 365
- ▸active directory
- ▸customer service
Benefits
Kimley‑Horn offers a comprehensive benefits package that includes retirement matching, health coverage, flexible time off, financial wellness programs, professional development opportunities, and family‑friendly resources. • Exceptional Retirement Plan: 2‑to‑1 company match on up to 4% of eligible compensation and additional profit‑sharing contribution • Comprehensive Health Coverage: low‑cost medical, dental, and vision insurance options • Time Off: personal leave, flexible scheduling, floating holidays, and half‑day Fridays • Financial Wellness: student loan matching in our 401(k) and performance‑based bonuses • Professional Development: tuition reimbursement and extensive internal training programs • Family‑Friendly Benefits: new parent leave, family building benefits, and childcare resources
Work Environment
Office Full-Time