Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Manage multiple storage properties, handle customers, inspections, cash, and maintenance.
Job Highlights
About the Role
Property Managers work independently at multiple locations, both inside and outside the facilities. They assess customers’ storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and managing payment reminders or collection calls. • Assess customer storage needs and recommend solutions, including selling moving supplies. • Conduct daily inspections of storage units to verify inventory and availability. • Audit cash drawers and complete bank deposits each day. • Perform payment reminder and collection calls to keep accounts current. • Transport items up to 35 lb and execute facility cleaning and maintenance tasks. • Leverage retail or service‑industry experience to deliver excellent customer service. • Adhere to flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm).
Key Responsibilities
- ▸storage assessment
- ▸unit inspection
- ▸cash auditing
- ▸bank deposits
- ▸payment collection
- ▸facility maintenance
What You Bring
The role requires the ability to lift or move items up to 35 lb and spend up to 50 % of the time outdoors, walking around facilities, climbing stairs, and opening large doors. Managers also perform cleaning and maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds free of debris. Successful candidates have customer‑service‑focused sales experience from retail, restaurant, fast‑food, or similar service‑based environments. A valid driver’s license and personal vehicle are required; mileage reimbursement is provided. Applicants must be able to work the flexible full‑time schedule. • Maintain a valid driver’s license and reliable transportation.
Requirements
- ▸driver’s license
- ▸customer service
- ▸sales experience
- ▸physical stamina
- ▸flexible schedule
- ▸outdoor work
Benefits
Public Storage is the self‑storage industry leader and is hiring now, offering a wage of $18 per hour. Employees work flexible full‑time schedules between 9:30 am and 6 pm, with weekends ending at 5 pm. The Total Rewards package provides competitive weekly wages and full‑time benefits after averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is offered for travel between properties, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work and ranked in the top 5 % for work culture and top 10 % for diversity and inclusion. Apply now to join the industry’s #1 self‑storage team. • Travel between properties using a personal vehicle; mileage reimbursed.
Work Environment
Onsite