Xcel Energy
Provides energy services across multiple states, focusing on clean, reliable, and affordable solutions.
Customer Care Temporary Clerk
Enter web service orders into billing system, ensuring accuracy and productivity.
Job Highlights
About the Role
The Clerk position focuses on entering web service orders into the customer billing system, while being accountable for productivity and accuracy indicators; reliable attendance is essential. Key duties include accurately entering details from service orders received through various channels, consistently meeting performance goals, handling customers professionally, and completing additional tasks or projects as needed. • Enter web service orders into the billing system with high accuracy. • Achieve individual productivity and accuracy performance targets. • Process order details received via multiple communication channels. • Provide professional and respectful customer service. • Contribute to a company committed to clean energy, equity, inclusion, and community impact.
Key Responsibilities
- ▸order entry
- ▸billing system
- ▸data accuracy
- ▸productivity
- ▸customer service
- ▸attendance
What You Bring
Applicants must have a high school diploma or equivalent, at least one year of customer‑service experience, strong attention to detail, the ability to work independently across multiple computer systems, and good verbal and written communication skills. • Hold a high school diploma (or equivalent) and at least one year of customer‑service experience. • Demonstrate strong attention to detail, independent work ability, and proficiency with multiple computer systems. • Exhibit good verbal and written communication skills and a results‑oriented mindset.
Requirements
- ▸high school
- ▸customer service
- ▸attention detail
- ▸independence
- ▸computer systems
- ▸communication
Benefits
Xcel Energy offers a dynamic workplace where employees can apply their skills, face challenges, and find opportunities for learning and growth. The role offers a starting base pay of $14.25 to $15.00 per hour and eligibility for a comprehensive benefits suite, including bonuses, health plans, retirement options, paid time off, tuition reimbursement, and more. • Earn $14.25‑$15.00 per hour plus eligibility for Spot On Bonus and a comprehensive benefits package.
Work Environment
Office Full-Time