Stanley Black & Decker, Inc.
Provides power tools, hand tools, outdoor equipment, engineered fastening systems and industrial solutions.
Service Technician
Repair and troubleshoot portable power tools and equipment in a production environment.
Job Highlights
About the Role
As a DeWALT Service Technician you will work on‑site in a production‑style environment as part of the Product Services team. You will handle repairs of portable electric, pneumatic, construction, and outdoor tools, and will be responsible for troubleshooting, disassembly, and part replacement. The role also includes maintaining a clean, safe workspace and ensuring accurate inventory of parts and accessories. After each repair you will perform performance and safety testing, complete work orders with pricing and customer details, and strive to meet daily productivity targets for the number of tools serviced. Additional duties may be assigned as needed. • Repair portable electric, pneumatic, construction, and outdoor tools, including disassembly and part replacement. • Troubleshoot tool failures using mechanical diagrams, wiring schematics, and service data. • Perform performance and safety testing after repairs and document work orders with pricing and customer information. • Maintain a clean, safe work environment and ensure inventory accuracy for parts and accessories. • Achieve daily/weekly productivity goals while maintaining high quality standards. • Interpret mechanical and electrical schematics and diagnose mechanical and electrical faults. • Conduct basic mathematical calculations and utilize data‑entry and record‑keeping systems.
Key Responsibilities
- ▸tool repair
- ▸troubleshooting
- ▸performance testing
- ▸work orders
- ▸inventory management
- ▸productivity targets
What You Bring
The ideal candidate enjoys learning, embraces innovation, and is motivated by measurable goals. Required skills include interpreting mechanical diagrams and wiring schematics, knowledge of electrical and airflow principles, diagnosing mechanical and electrical faults, performing basic math calculations, and using data‑entry and record‑keeping systems. Strong attention to detail, adaptability, and a goal‑driven mentality are essential.
Requirements
- ▸mechanical diagrams
- ▸wiring schematics
- ▸electrical principles
- ▸airflow principles
- ▸fault diagnosis
- ▸data entry
Benefits
Stanley Black & Decker offers on‑the‑job training for this position; prior experience is a plus but not required. The company seeks purpose‑driven people with integrity who pursue excellence and care about improving the world. Join a global team of more than 50,000 diverse professionals who support iconic brands such as DEWALT®, BLACK+DECKER®, CRAFTSMAN®, and STANLEY®. Stanley Black & Decker provides a competitive salary and a comprehensive benefits package that includes medical, dental, vision, life, wellness, disability, 401(k), employee stock purchase, paid time off, tuition reimbursement, and discounts on tools. Employees also have access to extensive learning resources such as the Lean Academy, Coursera®, and an online university, and can grow across more than 20 brands and multiple career paths. • Receive competitive salary, comprehensive health and retirement benefits, tuition reimbursement, stock purchase plan, paid time off, and tool discounts.
Work Environment
Onsite