Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Houseperson
Assist guests, manage linen, maintain rooms, and support housekeeping operations.
Job Highlights
About the Role
As a Houseperson you would be responsible for executing your position's responsibilities and driving company success through performing the following tasks to the highest standards: provide customer service to guests, including information about resort services, activities and local attractions; transport clean and dirty linen to and from Operations and the Buildings; ensure all items delivered to guest rooms are clean and in working order; report maintenance deficiencies to maintain rooms in compliance with resort standards; replenish linen and guest amenities; assist co‑workers as requested; and work in a fast‑paced, sometimes stressful environment, staying flexible with spontaneous guest demands and business needs.
Key Responsibilities
- ▸guest service
- ▸linen transport
- ▸room prep
- ▸maintenance reporting
- ▸amenity refill
- ▸team support
What You Bring
To fulfill this role successfully, you must possess the following minimum qualifications and experience: ability to communicate effectively with guests in English, flexibility to work various shifts, holidays and weekends, physical ability to work from a ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals, and ability to tolerate environmental factors such as humidity, cold/heat, dust and noise. Hospitality industry experience would be advantageous.
Requirements
- ▸english
- ▸shift work
- ▸physical ability
- ▸cleaning equipment
- ▸hospitality experience
Benefits
When you join Hilton Grand Vacations, you become part of a team dedicated to helping Owners and Guests around the world make every vacation memorable. We are an equal opportunity employer and value diversity; we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Reasonable accommodations are provided for individuals with disabilities throughout the application and employment process. • Generous Paid Time Off Program and Sick days • Daily Pay* – get your earned pay any time before payday • 401(k) program with company match • Employee Stock Purchase Program with a 15% discount • Go Hilton Team Member Travel Program offers deeply discounted rates • Tuition reimbursement • Recognition Programs and Rewards • Numerous learning and career advancement opportunities
Work Environment
Onsite