Rogers Group Inc.
Privately held U.S. aggregates & asphalt highway construction firm operating quarries & asphalt plants.
Customer Service Representative
Provide customer service, take orders, dispatch trucks, and handle clerical duties.
Job Highlights
About the Role
Responsibilities include providing friendly and professional customer service, answering calls, entering orders, dispatching product deliveries, assisting with paperwork for accounting systems, supporting sales staff, and performing other duties as assigned by managers. • Provide friendly, professional customer service and answer calls • Take and input customer orders into the system • Dispatch products and materials for delivery • Assist with paperwork for corporate accounting (payable, payroll, etc.) • Support sales staff with customer service tasks • Operate the Truck Scale system and perform general clerical duties
Key Responsibilities
- ▸customer service
- ▸order entry
- ▸dispatch
- ▸truck scale
- ▸accounting docs
- ▸sales support
What You Bring
Required qualifications are a high school diploma, proficiency with Microsoft Office, excellent customer service and communication skills, detail‑orientation, ability to multitask and work with minimal supervision, and passing a pre‑employment drug screen. • Adapt to flexible scheduling (40‑45 hrs/week, overtime not guaranteed) to meet seasonal demands • High school diploma required; proficient with Microsoft Office • Demonstrate strong communication, detail‑orientation, multitasking, and ability to work independently • Pass pre‑employment drug screening
Requirements
- ▸high school
- ▸microsoft office
- ▸communication
- ▸detail oriented
- ▸multitasking
- ▸flexible scheduling
Benefits
Employees receive competitive perks such as medical, dental, vision insurance with HSA contributions, group life and AD&D insurance, 401(k) with company match after one year, short‑ and long‑term disability, paid holidays (including a Christmas shutdown), paid vacation after a 180‑day probation, annual merit increases, and opportunities for career growth. • Receive medical, dental, vision insurance with HSA contribution • Get group life and AD&D insurance and 401(k) with company match after one year • Eligible for short‑ and long‑term disability, paid holidays, paid vacation after 180 days, and annual merit increases • Opportunities for career growth and advancement
Work Environment
Field