Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple storage facilities, handle customers, inspections, cash, and maintenance.

Lowell, Massachusetts, United States
17+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

Property Managers operate independently across multiple locations, assessing customer storage needs, recommending packing and moving supplies, and performing daily unit inspections to ensure inventory readiness. They also handle cash drawer audits, bank deposits, and conduct payment reminder and collection calls to keep accounts current. • Work flexible full‑time schedules between 9:30 am–6 pm, weekends until 5 pm. • Assess customers' storage needs and recommend packing and moving supplies. • Conduct daily unit inspections to ensure inventory readiness. • Audit cash drawers and perform bank deposits. • Make payment reminder and collection calls to keep accounts current. • Transport items up to 35 lb and spend up to 50% of shift walking outdoors. • Perform cleaning and basic maintenance of interior areas and exterior grounds.

Key Responsibilities

  • storage assessment
  • unit inspection
  • cash audit
  • bank deposits
  • payment calls
  • heavy lifting

What You Bring

The role requires the ability to lift and move items up to 35 lb, walk around facilities for up to 50% of the shift—including outdoor environments, stairs, and large doors—while performing cleaning and basic maintenance of interiors and exterior grounds. • Hold a valid driver’s license and use personal vehicle for site travel. • Prior experience in customer‑service‑focused sales (retail, restaurant, etc.).

Requirements

  • driver's license
  • customer service
  • sales
  • heavy lifting
  • physical stamina

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring for a Property Manager role with an hourly rate of $17.00. Team members enjoy a Total Rewards package that includes flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm), weekly competitive wages, and eligibility for full‑time benefits after averaging 20+ hours per week. Benefits cover medical, dental, vision, 401(k) matching, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. Successful candidates come from customer‑service‑oriented sales backgrounds such as retail, restaurant, or fast‑food environments, possess a valid driver’s license, and use their own vehicle for travel between sites, with mileage reimbursement provided. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion, and invites applicants to join the industry’s #1 team. • Earn $17.00 per hour with weekly paid wages. • Receive performance‑based bonuses as a Property Manager. • Access medical, dental, vision, 401(k) match, paid time off, sick leave, and flex spending after 20+ hours/week. • Company‑paid life and accidental death insurance plus exclusive vendor discounts. • Mileage reimbursement for travel between properties.

Work Environment

Onsite

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