Global Customer Data Architect

About the Role

We are seeking an innovative leader to drive enterprise-wide customer data excellence and governance. The role will transform how the organization manages, governs, and extracts value from customer data across all functions, serving as the subject-matter expert for data domains, hierarchies, legal names, tax information, segmentation and master data management. • Own and govern the complete customer data domain, including hierarchies, entity structures, segmentation and relationship mapping across enterprise systems. • Establish and continuously improve enterprise-wide customer data standards, quality, accessibility and business value. • Apply systems thinking to optimize end-to-end data flow across platforms, domains and business processes. • Lead cross-functional projects, governance initiatives and policy development as the primary authority for customer data decisions. • Collaborate with MDM teams to define golden records, data quality rules, survivorship logic and system integrations. • Conduct SQL-based analysis, monitor data-quality KPIs and perform root-cause analysis for issues affecting accuracy, completeness and timeliness. • Serve as liaison between business units, sales, marketing, privacy, legal and technical teams to ensure compliance with GDPR, privacy laws and industry regulations.

Key Responsibilities

• ▸data governance
• ▸data standards
• ▸data flow
• ▸mdm integration
• ▸sql analysis
• ▸compliance liaison

What You Bring

• Bachelor’s degree in Business Administration, Information Systems, Computer Science or related field; Master’s degree or certifications (DAMA, CDMP, DGSP) preferred. • 7+ years progressive experience in data management or business analysis, with 5+ years focused on customer data, MDM or data governance in enterprise settings. • Advanced SQL proficiency and experience with MDM platforms (e.g., Informatica) and data-governance tools such as data catalogs and lineage systems. • Knowledge of cloud data warehouses (Snowflake, AWS, Azure) and ERP systems (SAP, Oracle, Infor) for customer master data integration. • Deep expertise in B2B customer hierarchies, legal entities, tax structures and segmentation, preferably within manufacturing or complex supply-chain environments. • Strong communication, change-management and stakeholder-influence skills to drive governance initiatives across units.

Requirements

• ▸sql
• ▸informatica
• ▸snowflake
• ▸sap
• ▸dama
• ▸7+ years

Benefits

Compensation includes a transparent pay scale ranging from $123,500 to $229,500, with eligibility for annual incentives, and a comprehensive benefits package covering medical, dental, vision, disability, life insurance, 401(k) with match, employee stock purchase, tuition reimbursement, parental leave and wellness programs. • Transparent pay scale ($123,500‑$229,500) with potential annual incentives. • Medical, dental and vision plans plus flexible spending accounts. • Short-term and long-term disability, critical illness, accident and life insurance. • 401(k) retirement plan with company match and employee stock purchase plan. • Tuition reimbursement, caregiver and parental leave, backup care services and paid volunteer time. • Well-being program, legal and identity-theft protection, and comprehensive paid time off.

Work Environment

Office Full-Time