Coolsys - Refrigeration And Hvac Systems
Provides advanced refrigeration and HVAC systems for commercial and industrial applications.
Service Administrator
Manage office operations, billing, contracts, and support for service team.
Job Highlights
About the Role
• Work directly with Service Sales staff to implement new contracts after sale • Manage and submit monthly project and commission reports for all Service Sales team members • Review service reports and bill completed work promptly • Verify client billing accuracy by cross‑checking hours, purchase orders, and contract rates • Create, manage, and maintain client rate sheets in MEC2’s Sage system • Field incoming customer calls as needed • Generate purchase orders for technicians and sales staff • Coordinate training logistics for technicians as requested by the Service Field Technical Advisor • Maintain a report of training costs • Keep meticulous files and update customer information in MEC2’s operating system • Provide backup support for Service Coordinator and Service Procurement Agent • Access all facility areas to determine purchasing needs; travel may be required
Key Responsibilities
- ▸sage system
- ▸rate sheets
- ▸billing review
- ▸purchase orders
- ▸report management
- ▸training logistics
What You Bring
• Bachelor’s degree in a related field (highly preferred) • Excellent interpersonal and customer service skills • Strong organizational ability and attention to detail • Effective time‑management skills with proven ability to meet deadlines • Thorough understanding of company materials and supplies • Proficiency with Microsoft Office Suite and inventory software • Ability to sit for prolonged periods and work on a computer • Ability to lift up to 15 lb occasionally
Requirements
- ▸bachelor's
- ▸customer service
- ▸organizational
- ▸time management
- ▸microsoft office
- ▸inventory software
Benefits
• Competitive pay: $50‑70k • Medical, dental, vision, and prescription coverage • Paid vacation, holidays, and floating holiday • 401(k) with company match • Company‑sponsored life insurance; optional AD&D, short‑ and long‑term disability • Tuition reimbursement • Employee discounts on vehicles, hotels, theme parks, select cell phone bills, etc. • Pet insurance • Legal plan and ID theft protection
Work Environment
Office Full-Time