Monarch Communities®
Developer and operator of wellness‑centered senior living communities offering personalized services and maintenance‑free living.
Full Time Concierge/Front Desk
Front desk concierge handling calls, mail, security, and admin for senior living community.
Job Highlights
About the Role
• Answer and screen all incoming calls courteously and professionally. • Receive and process community mail. • Maintain and update emergency phone number log and resident emergency face sheets. • Monitor security alarms, resident emergency call system, and front‑door security. • Order and maintain office supplies. • Assist the Business Operations Director with administrative tasks. • Participate in all scheduled in‑service training. • Ensure compliance with federal, state, local regulations and community policies.
Key Responsibilities
- ▸call handling
- ▸mail processing
- ▸emergency log
- ▸security monitoring
- ▸supplies management
- ▸regulatory compliance
What You Bring
Physical duties include standing, walking, sitting, and using fine and gross motor skills, as well as lifting up to 25 lb with proper body mechanics. The associate must also monitor security systems and respond to resident emergencies. Candidates should have a high school diploma (preferred) and strong interpersonal skills to relate to a variety of people. Experience with senior populations and proficiency in Microsoft Office are required, with the ability to learn new applications.
Requirements
- ▸high school
- ▸microsoft office
- ▸interpersonal
- ▸senior experience
- ▸security
- ▸physical
Benefits
Brandywine Livingston Senior Living provides top‑tier services and amenities for residents, offering spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments. The personable team is dedicated to delivering an excellent experience and personalized care. The community is seeking a full‑time Concierge to work Monday‑Friday, 7 a.m.‑3 p.m. The role creates a positive first impression for visitors, supports sales and marketing inquiries, handles incoming calls, and provides clerical assistance to all departments. The hourly wage ranges from $17.00 to $18.00. Monarch Communities and Brandywine Senior Living are equal‑opportunity employers that celebrate diversity and foster an inclusive environment. The position is full‑time, scheduled for at least 30 hours per week. • Paid Time Off (PTO) and holidays. • Flexible schedule. • On‑the‑job training. • Employee Assistance Program (EAP). • Free parking. • Employee referral bonus. • Resident referral bonus.
Work Environment
Onsite