Assistant Community Manager

About the Role

The Assistant Community Manager supports the Community Manager in daily operations and financial management of a housing community, handling rent delinquency, cash‑flow optimization, and supervising staff in the manager’s absence. • Accurately post all payments and income from applicants, current and former residents. • Process and reconcile daily accounts receivable. • Monitor bad debt, issue late notices, contact residents/guarantors, and prepare eviction filings. • Contribute to achieving budgeted revenue, expenses, and Net Operating Income. • Post resident charges and utility bill‑backs, and complete end‑of‑month closing and reporting. • Maintain organized resident files and audit records for accuracy. • Perform unit walk‑throughs, apply move‑out charges, and issue security‑deposit refunds. • Attend onsite daily, supervise staff attendance, and enforce company policies. • Screen, hire, train, coach, and develop onsite staff following company guidelines. • Provide ongoing training, counseling, and performance feedback to staff. • Lead the team to promote harmony and high‑quality job performance. • Ensure leasing processes close deals, capture proper documentation, and keep reports current. • Implement marketing strategies outlined in the annual plan. • Resolve resident complaints and requests to maintain satisfaction. • Create and manage resident‑retention programs such as events and newsletters. • Show, lease, and move in prospective residents efficiently. • Deliver excellent customer service and monitor maintenance request response times. • Conduct regular property inspections to ensure appearance and timely repairs. • Assist in supervising all operational business functions. • Manage property resources, equipment, and supplies cost‑effectively, including vendor bids. • Remain standing or sitting for extended periods; perform repetitive hand motions. • Move throughout the property, climb ladders or stairs, and lift objects up to 25 lb. • Operate machinery, motor vehicles or golf carts; work overtime, weekends, or nights as needed. • Work in various environmental conditions, including extreme temperatures and exposure to chemicals.

Key Responsibilities

• ▸payments posting
• ▸accounts receivable
• ▸bad debt
• ▸financial reporting
• ▸staff supervision
• ▸leasing operations

What You Bring

• Hold a high school diploma or equivalent; bachelor’s degree preferred or two years housing‑industry experience (or equivalent combination). • Proficient with onsite software and basic computer skills. • Knowledge of Fair Housing Laws and OSHA requirements.

Requirements

• ▸bachelor's
• ▸two years
• ▸onsite software
• ▸computer skills
• ▸fair housing
• ▸osha

Benefits

Asset Living is a third‑party management firm founded in 1986, with a portfolio that spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active‑adult and student housing across the United States. Asset Living is recognized as a Best and Brightest Place to Work, ranks in the NMHC top‑50 professionals, and holds memberships with IREM and accreditation as an Accredited Management Organization, offering a strong reputation and growth opportunities. Asset Living offers a total rewards package that includes medical, dental, vision, life and disability insurance, 401(k) matching, performance bonuses, paid sick leave and holidays, with an hourly wage ranging from $17.50 to $18.03.

Work Environment

Onsite