Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customers’ storage needs, recommending solutions and selling moving supplies, conducting daily unit inspections, auditing cash drawers, making bank deposits, and handling payment reminders and collections. • Assess customer storage needs and recommend appropriate solutions, including selling packing and moving supplies. • Conduct daily storage unit inspections to verify inventory and availability. • Audit cash drawers and prepare bank deposits each day. • Perform payment reminder and collection calls to keep accounts current. • Sweep, mop interior areas and maintain exterior grounds and curb appeal. • Lift and transport items weighing up to 35 lb; walk up to 50 % of time in outdoor environments, including stairs and large doors.

Key Responsibilities

• ▸needs assessment
• ▸solution sales
• ▸unit inspections
• ▸cash auditing
• ▸payment collection
• ▸facility cleaning

What You Bring

The role requires the ability to lift and move items up to 35 lb, walk around facilities for up to half of the time—including outdoor environments, stairs and large doors—and perform cleaning and maintenance tasks such as sweeping, mopping, and keeping exterior grounds tidy. Ideal candidates have experience in customer‑service‑focused sales environments such as retail or hospitality, possess a valid driver’s license and personal vehicle for travel between sites (with mileage reimbursement), and demonstrate strong communication and organizational skills. • Hold a valid driver’s license and use a personal vehicle for travel between sites (mileage reimbursed). • Bring experience from customer‑service‑oriented sales roles such as retail, restaurant, or fast‑food environments.

Requirements

• ▸driver’s license
• ▸personal vehicle
• ▸customer service
• ▸heavy lifting
• ▸communication
• ▸organization

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers with a starting pay of $17 per hour and a comprehensive Total Rewards package. Team members enjoy flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm) and become eligible for full‑time benefits after an average of 20 hours per week, including medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending, company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion, and invites interested applicants to join the #1 team in the self‑storage sector. • Eligible for full‑time benefits after 20 hours/week: medical, dental, vision, 401(k) match, PTO, sick time, flex spending. • Receive company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses.

Work Environment

Field