
Quest Global
Solving the world’s hardest engineering challenges through end‑to‑end solutions across industries.
Officer
Manage and coordinate background check operations, compliance, and stakeholder communication.
Job Highlights
About the Role
The role focuses on managing background check (BGC) operations, ensuring compliance with global requirements, coordinating with stakeholders, and maintaining accurate reporting and documentation. • Collect and validate candidate documents for India and global background checks. • Initiate BGC requests with internal teams or external verification vendors. • Track verification progress and follow up with stakeholders for clarifications or missing documents. • Maintain accurate BGC records in HR systems and trackers. • Escalate discrepancies or adverse findings as per defined protocols. • Manage audit activities related to BGC. • Write SOPs and policies for BGC processes. • Transition and launch BGC operations across countries. • Ensure compliance with country‑specific BGC requirements and company guidelines. • Support audit readiness by maintaining complete and accurate documentation. • Follow data privacy norms when handling confidential employee information. • Liaise with candidates, HRBPs, Talent Acquisition, and onboarding teams. • Interact with global verification vendors to ensure SLAs are met. • Provide regular status updates to hiring teams. • Update BGC dashboards, trackers, and closure reports. • Highlight delays or risk cases proactively. • Assist in improving process documentation and standard operating procedures. • Handle confidential information sensitively. • Maintain a customer‑service orientation.
Key Responsibilities
- ▸bgc requests
- ▸record management
- ▸audit management
- ▸compliance monitoring
- ▸dashboard updates
- ▸vendor coordination
What You Bring
• Demonstrate strong attention to detail and accuracy. • Communicate effectively both verbally and in writing. • Use basic MS Excel or Google Sheets for data tracking. • Multi‑task and manage time effectively. • Understand global BGC requirements (preferred, not mandatory).
Requirements
- ▸detail-oriented
- ▸communication
- ▸excel
- ▸google sheets
- ▸multitasking
- ▸time management
Work Environment
Office Full-Time