White Cap
A leading provider of construction and building materials, delivering comprehensive solutions.
Inside Sales Associate I
Process orders, handle payments, and assist customers with product alternatives.
Job Highlights
About the Role
The associate in this role ensures reliable service by entering orders accurately, applying basic pricing, and handling payments securely. Orders are received through multiple channels—phone, email, text, and the counter—and are processed swiftly. The position also involves recommending comparable stock alternatives and maintaining margin goals within set pricing guidelines. • Process orders received via phone, email, text, and counter accurately and promptly. • Handle credit card, check, and cash payments securely while adhering to pricing guidelines. • Identify stocked products and suggest comparable alternatives to meet margin goals. • Collaborate with team members to fulfill service commitments reliably. • Follow prescribed procedures and seek supervisor guidance for non‑routine issues. • Perform detailed checks under close supervision with senior staff review.
Key Responsibilities
- ▸order processing
- ▸payment handling
- ▸product recommendation
- ▸team collaboration
- ▸procedure adherence
- ▸quality checks
What You Bring
A high school diploma or GED is strongly preferred, and candidates should have zero to two years of relevant experience. Required qualifications include basic computer proficiency, strong attention to detail, clear professional communication, and a basic understanding of product categories and pricing. Teamwork, dependability, and the ability to thrive in a fast‑paced environment are also essential. • Work primarily in a comfortable indoor setting with occasional light lifting. • Travel overnight less than 10% of the time. • Require high school diploma or GED and 0‑2 years of relevant experience. • Demonstrate basic computer skills, attention to detail, professional communication, product knowledge, teamwork, and dependability.
Requirements
- ▸high school
- ▸0-2 yrs
- ▸computer
- ▸detail
- ▸communication
- ▸teamwork
Benefits
White Cap offers more than a typical job. Employees work in a dynamic, diverse environment, meet interesting people, and can pursue many career paths. The company’s mission is to build trust on every job by being knowledgeable, capable, and dependable. The job takes place in a comfortable indoor area where most of the time is spent seated, with frequent opportunities to move. Occasionally, light articles may need to be lifted, and overnight travel is required less than ten percent of the time.
Work Environment
Onsite