Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, spending time both inside and outside the facilities. Responsibilities include assessing customer storage needs, recommending packing and moving supplies, performing daily unit inspections to verify inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Assess customer storage needs and recommend packing and moving supplies. • Conduct daily unit inspections to maintain inventory and ensure spaces are ready for rent. • Audit cash drawers, perform bank deposits, and manage payment reminders and collection calls. • Transport items up to 35 lb and spend up to 50% of time walking around facilities, climbing stairs, and opening large doors. • Perform cleaning tasks, including sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal.

Key Responsibilities

• ▸storage assessment
• ▸packing supplies
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment collections

What You Bring

The role requires physical capability to lift or move items up to 35 lb and the ability to spend up to 50% of the time walking around facilities, climbing stairs, and opening large doors. Managers also perform routine cleaning, sweeping, mopping, and maintain exterior grounds and curb appeal. Successful candidates have experience in customer‑service‑focused sales environments such as retail, restaurants, or fast‑food operations, and they must hold a valid driver’s license and use their own vehicle for travel between sites, with mileage reimbursement available. • Require prior customer-service or sales experience (retail, restaurant, fast‑food, etc.) and a valid driver's license with personal vehicle.

Requirements

• ▸customer service
• ▸sales experience
• ▸driver’s license
• ▸personal vehicle
• ▸heavy lifting
• ▸walking ability

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring and offers a starting wage of $17.00 per hour. The role provides an opportunity to join the #1 team in the sector. Team members enjoy flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. After averaging 20+ hours per week, employees become eligible for a comprehensive benefits package that includes medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, vendor discounts, and mileage reimbursement for work‑related travel. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and become part of the industry’s leading team. • Flexible full-time schedule (9:30 am–6 pm, weekends until 5 pm) with benefits eligibility after 20+ hours per week. • Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, life and accidental death insurance, vendor discounts, and mileage reimbursement. • Earn $17 per hour plus performance-based bonuses for property managers. • Recognized as a Great Place to Work with high rankings for career growth, work culture, and diversity and inclusion.

Work Environment

Field