Galliford Try
UK-based construction group delivering building, infrastructure and specialist services across public and private sectors.
Public Liaison Officer
Liaises with public and stakeholders for a highway scheme, managing communication and engagement.
Job Highlights
About the Role
• Build and maintain strong relationships with key stakeholders and participate in stakeholder forums. • Serve as the on‑site main point of contact for the public and interested parties. • Communicate proactively about potential disruptions, such as traffic management, to keep residents informed. • Produce weekly reports summarising public and stakeholder communications. • Manage and update project information boards, social media channels, websites, and information centres. • Draft clear letters for Project Manager approval to keep local residents updated on upcoming works. • Handle public and stakeholder enquiries and complaints, maintaining a detailed compliments and complaints register. • Liaise with councillors and local councils to coordinate key project dates and ensure smooth communication. • Lead development and delivery of the project’s social value strategy, including employment and skills plans, milestones, accountability, and performance reporting aligned with TOMS and PPN/06 targets. • Collaborate with the project team to maximise social impact through effective communications and stakeholder engagement, coordinating regular external updates.
Key Responsibilities
- ▸stakeholder engagement
- ▸public liaison
- ▸weekly reporting
- ▸info boards
- ▸social media
- ▸social value
What You Bring
Candidates should have experience in public, community, or stakeholder engagement, strong verbal and written communication skills, and confidence in handling enquiries and complaints. The role requires an individual who can work independently and as part of a team, is approachable, positive, organised, proactive, and holds a full UK driving licence.
Requirements
- ▸stakeholder engagement
- ▸communication
- ▸customer service
- ▸teamwork
- ▸organised
- ▸driving licence
Benefits
With an order book exceeding £4.1 billion, Galliford Try offers stability and the chance to work on some of the UK’s most exciting projects, allowing you to stretch your capabilities and achieve career goals. You will join diverse, high‑performing teams committed to growth, and benefit from a culture that values talent, enthusiasm, and commitment. The company is dedicated to physical and mental wellbeing through its ‘Be Well’ programme, offering discounts, advice, and support. Employees receive high‑quality training, from leadership development to apprenticeship programmes, and can access tailored development via the Career Paths initiative. An Agile Working programme provides flexibility in when, where, and how work is performed, supporting a range of working practices. Galliford Try welcomes full‑time, part‑time, and flexible working arrangements, and encourages candidates to disclose any reasonable adjustments needed for a positive application experience. The company promotes diversity and inclusion, inviting applicants who may not meet every requirement to apply, and as a Disability Confident employer, offers interview opportunities and accommodations for candidates with long‑term health conditions or disabilities. For further information or to enquire about other positions, please contact Jenny Reid at [email protected]. • Generous holiday entitlement increasing with years of service, with the option to purchase additional holidays. • Wide range of corporate discounts. • Cycle‑to‑Work scheme. • Comprehensive pension plan. • Competitive family leave policy. • Regular Save‑as‑You‑Earn share purchase scheme. • Private medical scheme options and 24/7 employee assistance programme. • Paid yearly membership to a recognised professional association relevant to the role.
Work Environment
Onsite