Business Operations (BizOps) Associate

About the Role

In this role you will support both day‑to‑day operational rhythms and larger strategic projects, gaining a complete view of how the business runs. As you build expertise you will identify opportunities to streamline and automate, get involved in cross‑functional initiatives, and take on more complex work. You will report to the Senior BizOps Manager, work closely with the Operations team, and have direct exposure to Sitemate’s founders, including the CEO. • Maintain financial hygiene: accounts payable, bookkeeping, expense reconciliation, month‑end close support. • Coordinate Sydney office operations, travel expenses, and internal events (team gatherings, annual offsite). • Compile cross‑functional performance data and prepare monthly/quarterly executive reports. • Prepare data and documentation for leadership meetings. • Execute workstreams for cross‑functional initiatives, including international operations support and market expansion. • Identify and implement process improvements and automation opportunities. • Support ad‑hoc special projects and executive priorities. • Build scalable, systems‑driven processes.

Key Responsibilities

• ▸financial ops
• ▸office ops
• ▸executive reporting
• ▸process automation
• ▸scalable systems
• ▸workstream exec

What You Bring

Thanks for stopping by and learning more about this role at Sitemate! We are looking for a BizOps Associate to join our growing Operations team. The ideal candidate is a sharp generalist eager to learn how a fast‑growing SaaS company works and to make things happen quickly. • Learn SaaS financial metrics and terminology. • Thrive in a fast‑paced environment and adapt quickly. • Strong spreadsheet skills (Google Sheets/Excel) – core requirement. • Self‑starter with high energy and a hands‑on attitude. • (Nice) Basic accounting knowledge. • (Nice) Experience or willingness to learn SQL or other data‑query tools. • Ability to untangle messy problems into clear, actionable steps. • Comfortable being scrappy while maintaining high standards. • Able to switch between detailed work and big‑picture thinking. • Not for highly experienced operators seeking senior or specialist roles.

Requirements

• ▸spreadsheets
• ▸sql
• ▸accounting
• ▸self‑starter
• ▸problem solving
• ▸fast‑paced

Benefits

The position is full‑time, based in Sydney, Australia, with a salary range of $65,000‑$90,000 (excluding super). We offer competitive, performance‑based remuneration, equity options, 20 days of paid annual leave plus additional sick, carer’s and compassionate leave, and generous parental leave. A professional growth budget, transparent career plans, laptop and home‑office setup budget, and flexible remote or hybrid work options support continuous development. Community perks include weekly catered lunches, global off‑sites, “Life Story” sessions, and Sydney HQ amenities such as a rooftop garden, wellness centre, showers and cycle storage. • Bonus tools: Zapier, Jira, Rippling.

Work Environment

Office Full-Time