Parsons Corporation
Multinational technology‑driven engineering and infrastructure firm serving government and private sectors.
IT Engineering Systems Support Analyst
Provide technical support for engineering systems software and hardware.
Job Highlights
About the Role
The IT Engineering Systems Support Analyst will join Parsons’ engineering technology team. Reporting to a supervisor, the analyst provides technical support for engineering systems software and hardware, ensuring reliable operation across offices and field locations. Typical duties include evaluating issues and small projects, applying standard and non‑standard support procedures, and working directly with end users both on‑site and virtually. The analyst may also assist on special projects such as technology rollouts or collaboration system implementations. • Provide technical support for engineering systems software and hardware under supervision. • Evaluate issues, questions, and small projects, applying standard and non‑standard support procedures. • Interact with end users onsite and virtually across multiple offices and field locations. • Assist on special projects such as technology rollouts or collaboration system deployments.
Key Responsibilities
- ▸technical support
- ▸issue evaluation
- ▸user interaction
- ▸technology rollout
- ▸collaboration deployment
- ▸hardware support
What You Bring
Candidates should hold an associate’s degree in computer science, information systems, engineering, or a related discipline and possess at least two years of progressive experience in engineering, design, or application systems (e.g., ProjectWise, Autodesk Construction Cloud, CAD). Preferred credentials include vendor certifications (Autodesk, Bentley, Intergraph, ESRI) and Microsoft or SQL certifications, as well as knowledge of 2D/3D workstations, BIM processes, and software deployment tools like Appsetra. • Hold an associate’s degree in a relevant technical field and 2+ years of engineering or IT experience. • Experience with engineering design applications (ProjectWise, Autodesk Construction Cloud, CAD). • Possess or pursue vendor certifications (Autodesk, Bentley, Intergraph, ESRI) and Microsoft/SQL certifications. • Knowledge of advanced 2D/3D workstations, BIM processes, and software deployment tools (e.g., Appsetra). • Demonstrate strong problem‑solving, analytical, and communication skills within a technical team.
Requirements
- ▸associate degree
- ▸2+ years
- ▸projectwise
- ▸autodesk
- ▸bim
- ▸sql
Benefits
Parsons is committed to equal employment opportunity for all protected classes and invests in employee wellbeing and continuous growth. The company provides a supportive, inclusive environment and warns candidates to be aware of fraudulent recruitment practices, directing them to its fraud information page. • Benefit from an inclusive workplace, growth opportunities, and a focus on employee wellbeing.
Work Environment
Office Full-Time