Renovation Specialist - Service Technician

About the Role

The Renovation Specialist / Service Technician is a hands‑on, multi‑skilled trades professional who reports to the Warranty Manager. You will be responsible for delivering high‑quality workmanship, efficient repairs and a positive client experience across renovation and custom‑home projects. The role requires independent ownership of a wide range of renovation and repair tasks while representing Ackard professionally on site and in client homes. Day‑to‑day duties include reading plans, scopes of work, work orders and deficiency reports to ensure accurate completion, performing repair and patch work such as drywall, painting, tile, casing, trim, siding and flooring, and installing windows, doors, frames, hardware and interior/exterior trim. You will also access attics and confined spaces to investigate building components, install insulation, replace and finish drywall, apply caulking and sealants, and complete rough and finished carpentry including cabinetry. In addition, you will respond to routine and emergency service calls, complete warranty‑related repairs, coordinate with the Warranty Manager on materials and follow‑up work, and maintain clean, organized and safe job sites while conducting daily hazard assessments. The position involves hands‑on work in interior and exterior residential construction environments, often at heights, on ladders or scaffolding, and in all weather conditions. Physical demands include regular lifting up to 50 lb (occasionally up to 75 lb), standing, climbing, kneeling and working in confined, dusty or noisy spaces, with required PPE at all times. Work hours are Monday‑Friday, 8:00 AM‑4:30 PM, with minimal overtime and no overnight travel. • Read and interpret plans, scopes, work orders and deficiency reports to guide accurate work. • Perform repair and patch tasks including drywall, painting, tile, casing, trim, siding and flooring. • Install windows, doors, frames, hardware and interior/exterior trim. • Access attics and confined spaces to assess ventilation, plumbing and mechanical systems. • Install insulation, replace drywall and apply caulking and sealants for weatherproofing. • Complete rough and finish carpentry, including cabinetry as needed. • Respond to routine and emergency service calls and execute warranty‑related repairs. • Coordinate with the Warranty Manager on materials, deficiencies and follow‑up work. • Maintain clean, organized and safe job sites, conducting daily hazard assessments. • Log tasks and generate reports using Buildertrend construction software.

Key Responsibilities

• ▸plan review
• ▸repair work
• ▸window install
• ▸insulation
• ▸carpentry
• ▸buildertrend

What You Bring

We are looking for candidates with extensive residential renovation and repair experience, strong troubleshooting and finish‑carpentry skills, and the ability to work independently with sound judgment. Required certifications include valid fall‑protection and standard First Aid, and you must be comfortable working at heights, have a clean driver’s license, reliable transportation and own tools suitable for the trade. You should be humble, coachable, trustworthy, a clear communicator with strong customer‑service abilities, and comfortable using construction technology apps such as Buildertrend.

Requirements

• ▸residential renovation
• ▸finish carpentry
• ▸buildertrend
• ▸fall protection
• ▸first aid
• ▸customer service

Benefits

Ackard offers a competitive salary, vacation and holiday pay, and a comprehensive health benefits package that includes dental, prescriptions, eye exams and extended services such as chiropractic, physiotherapy and massage therapy. Additional safeguards include short‑ and long‑term disability, life insurance, a voluntary RRSP with company contributions, and mileage reimbursement for travel‑related expenses. We also invest in training and development, celebrate birthdays and work anniversaries, provide a holiday shutdown over Christmas, and promote a positive, team‑driven culture that values work‑life balance. Our core values—honesty, integrity, respect, passion and a dynamic culture—guide everything we do, from the quality of our builds to the relationships we forge with clients and colleagues. We are committed to continuous learning and provide opportunities for apprenticeship training, career growth and skill development. If you want to contribute to projects that matter and enjoy a workplace where each day brings something new, we invite you to join us.

Work Environment

Field