Wm
Leading provider of comprehensive waste management services across North America.
Transportation Manager
Manages driver onboarding, development, coaching, and performance for fleet operations.
Job Highlights
About the Role
The Operations Manager is responsible for onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers. This role leads a team of 20‑30 drivers, oversees 61 routes, and spends most of the day in the field supporting frontline employees. It also acts as a business owner, focusing on cost management, compliance, and continuous improvement while collaborating with dispatch, logistics, and customer service. • Ensure new frontline employees receive tools, instruction, and daily feedback. • Conduct daily meetings with new hires to maintain consistent communication. • Provide timely touchpoints and review best practices to boost performance. • Support employee career‑goal development. • Identify improvement areas and coach employees for success. • Seek feedback on coaching conversations. • Model and teach safety practices and the “WM Way.” • Lead root‑cause investigations of injuries, enforce discipline, and schedule retraining. • Maintain regulatory records, e.g., DOT documentation. • Review and audit route operation documents (DVIRs, time‑cards, tickets) each day. • Visit customer sites to assess and resolve safety issues and explore service alternatives. • Complete the WM Operations Manager Trainee program.
Key Responsibilities
- ▸employee onboarding
- ▸performance coaching
- ▸safety management
- ▸regulatory compliance
- ▸route audits
- ▸site visits
What You Bring
Required qualifications include an Associate’s degree or a high school diploma with two years of relevant experience, successful completion of the WM Operations Manager Trainee program, being at least 18 years old, legal eligibility to work in the country, and a valid driver’s license. • Hold an Associate’s degree or high‑school diploma with two years relevant experience. • Be at least 18 years old, legally authorized to work, and possess a valid driver’s license.
Requirements
- ▸associate’s degree
- ▸high‑school
- ▸2 years
- ▸age 18
- ▸driver’s license
- ▸wm trainee
Benefits
The position operates in a hybrid office and plant/field environment, requiring standard office equipment such as computers and phones. The base pay range is $76,000‑$78,000, with the final salary influenced by experience, education, and location. WM offers a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) match, paid vacation, holidays, and personal days. The company is North America’s largest waste‑management and environmental‑solutions provider, emphasizing sustainability, innovation, and a people‑first culture. WM is an equal‑opportunity employer committed to inclusion and provides accommodations during the selection process. Candidates may need a REAL ID or TSA‑approved alternative for travel. The organization promotes a family‑like environment, growth opportunities, stability, and a focus on a sustainable future.
Work Environment
Field