Platform Lead IT Infrastructure

About the Role

We are seeking a Platform Technical Lead to design, deliver and operate secure, enterprise‑grade infrastructure for Viva Group’s Energy, Commercial and Retail businesses. This senior, hands‑on leadership role combines deep technical expertise with people leadership, setting direction, guiding engineers and staying close to the technology. Reporting to the Head of IT Infrastructure, you will collaborate with architects, application teams, developers and business stakeholders, shaping a value‑driven infrastructure roadmap and mentoring engineers. • Lead infrastructure design with architects and stakeholders to deliver secure, scalable, resilient solutions across on‑prem, edge, remote sites and cloud IaaS. • Drive delivery and deployment of infrastructure solutions, including configuration, troubleshooting, proof‑of‑concepts and vendor coordination. • Own platform operations in a 24×7 environment, ensuring high availability, reliability and performance through proactive monitoring and maintenance. • Embed security and compliance standards, covering patching, vulnerability remediation and regulatory alignment. • Lead incident response for major outages, conduct root‑cause analysis and implement preventative improvements. • Optimise platform performance via capacity management, performance monitoring and continuous improvement initiatives. • Manage vendors and partners, evaluate technologies, influence roadmaps and stay ahead of industry trends. • Partner with business and senior stakeholders to translate requirements into practical technology‑led outcomes. • Lead and develop a team of engineers, set clear objectives, mentor talent and foster a collaborative learning culture.

Key Responsibilities

• ▸infrastructure design
• ▸solution deployment
• ▸platform operations
• ▸security compliance
• ▸incident response
• ▸capacity management

What You Bring

• Degree in Computer Science, Engineering or a related discipline (Bachelor’s or Master’s). • 10+ years’ experience in senior/lead Windows or Linux Systems Administration at enterprise scale. • Deep expertise in hybrid infrastructure, including servers, virtualization and OS across on‑prem, remote sites and Azure/AWS cloud. • Proficiency with VMware suite and enterprise virtualization. • Experience with Active Directory, Group Policy (on‑prem and cloud) and Azure Virtual Desktop/Remote Desktop Services. • Knowledge of identity & access management, monitoring, alerting, storage and network administration. • Strong background in cloud platforms, Infrastructure as Code and modern infrastructure tooling. • Hands‑on PowerShell scripting (and working knowledge of SQL scripting). • Experience supporting multi‑site enterprise networks and physical/virtual infrastructure. • Familiarity with DevOps practices and CI/CD tooling. • Solid grounding in networking, security principles and best practices. • Proven Level 3 support, incident response and complex problem resolution. • Strong leadership and communication skills, guiding blended teams of engineers, vendors and contractors. • Ability to contribute to technology roadmaps, budgets, delivery plans and process improvement initiatives. • Experience creating operational processes, documentation, job aids and knowledge bases.

Requirements

• ▸computer science
• ▸vmware
• ▸active directory
• ▸powershell
• ▸azure/aws
• ▸leadership

Work Environment

Hybrid