Associa
Leading community management firm offering property, accounting, maintenance & administrative services.
Onsite Administrative Office Manager
On-site admin assistant handling HOA communications, support, and customer service.
Job Highlights
About the Role
• Serve as primary contact for homeowners, residents, vendors, and board members, providing exceptional customer service. • Provide administrative support to the General Manager and HOA Board. • Manage correspondence and coordinate all communications using Microsoft Office and internet research. • Maintain a professional appearance and attend an annual evening Board meeting as required.
Key Responsibilities
- ▸customer service
- ▸administrative support
- ▸communications
- ▸microsoft office
- ▸board meeting
- ▸vendor liaison
What You Bring
The On‑Site Administrative Assistant acts as the main point of contact for homeowners, residents, vendors, and board members, delivering outstanding customer service. Reporting to the General Manager and HOA Board, the role requires strong communication, sound judgment, attention to detail, and the ability to juggle multiple priorities in a fast‑paced, on‑site community setting. Candidates must have formal training in office procedures, be proficient with the Microsoft Office suite, and excel at internet research. Effective oral and written communication, a pleasant demeanor, and a “can‑do” customer‑service attitude are essential, as is the ability to think quickly when handling callers and visitors. The position demands at least three years of administrative experience, preferably within property management, legal, hospitality, or customer‑service sectors. Key abilities include problem‑solving, discretion, professional appearance, strong organization, time‑management, multitasking, and the capacity to work independently, with occasional attendance at an evening Board meeting. • Demonstrate strong organization, time‑management, multitasking, and problem‑solving skills. • Possess at least three years of administrative experience, preferably in property management, legal, hospitality, or customer‑service fields. • Exhibit excellent oral and written communication skills and a pleasant, “can‑do” attitude toward callers and visitors.
Requirements
- ▸microsoft office
- ▸admin experience
- ▸property management
- ▸problem solving
- ▸customer service
- ▸communication
Work Environment
Onsite