HVAC Service Technician

About the Role

We are hiring an HVAC Service Technician to handle service work and site maintenance for national accounts. The role involves diagnosing, repairing, and maintaining HVAC systems, performing preventative maintenance, and ensuring customer satisfaction on assigned projects. • Service products and equipment on assigned projects, ensuring customer satisfaction. • Diagnose and repair units using hand tools, blueprints, and engineering specifications. • Identify, analyze, and repair HVAC systems at customer locations. • Perform preventative maintenance, site surveys, replacements, and modifications as needed. • Prepare for installations and repairs by reviewing building layouts, gathering materials, and coordinating work. • Inspect and maintain vehicle condition, cleanliness, and service records. • Inspect equipment for wear and notify customers or Operations Manager of findings. • Document work with complete paperwork and maintain organized files. • Act as the direct customer contact, representing the company professionally. • Determine required parts for repairs and manage timely ordering. • Record parts, materials, labor, subcontractor costs, and return unused resources. • Submit all required paperwork and reports promptly. • Stay current on product installation, operation, maintenance, service, and repair. • Read and interpret product specifications. • Provide technical support to customers. • Travel regularly, including occasional overnight trips.

Key Responsibilities

• ▸hvac diagnostics
• ▸preventative maintenance
• ▸equipment repair
• ▸customer support
• ▸parts management
• ▸field service

Benefits

The position includes a benefits package that features medical and dental insurance, paid vacation time, and a 401(k) retirement plan with a generous company match. • Medical insurance. • Dental insurance. • Paid vacations. • 401(k) retirement plan with generous company match.

Work Environment

Field