Renuity
Provides smart home solutions to enhance comfort, convenience, and efficiency.
Inside Sales Representative – On-Site in Woburn
Inside sales rep handling inbound/outbound calls to set consultation appointments for home improvement customers.
Job Highlights
About the Role
You will build rapport with potential customers and schedule free consultation appointments for the outside sales team. Responsibilities include handling inbound and outbound calls, identifying customer needs, providing solutions, and collaborating with sales teams to create growth opportunities. You will also attend weekly training, participate in team‑building and mentorship initiatives. • Build rapport and schedule free consultation appointments for outside sales. • Field inbound and outbound calls to engage prospects. • Identify customer needs, clarify information, and provide solutions. • Collaborate with sales teams to cultivate growth opportunities. • Participate in weekly training, team‑building, and mentorship initiatives. • Handle inbound/outbound calls in a performance‑driven environment.
Key Responsibilities
- ▸client rapport
- ▸consultation scheduling
- ▸call management
- ▸needs assessment
- ▸sales collaboration
- ▸training participation
What You Bring
Candidates need experience handling inbound and outbound calls in a performance‑driven environment, with prior appointment‑setting or dispatch experience preferred. Proficiency with Five9, Microsoft Office, CRMs and data entry, as well as strong communication, multitasking, and a persuasive personality are required. Weekend availability, a high‑school diploma, and a self‑motivated, energetic attitude complete the profile. • Prior experience in confirmation, appointment setting, or dispatch preferred. • Familiarity with Five9, Microsoft Office, CRMs, and data entry. • Strong communication, multitasking, and persuasive personality. • Tech‑savvy, detail‑oriented, high‑energy, and self‑motivated. • High school diploma or equivalent.
Requirements
- ▸five9
- ▸microsoft office
- ▸crms
- ▸high school
- ▸appointment setting
- ▸communication
Benefits
The position offers an hourly base pay plus uncapped commissions, with average first‑year earnings between $60k and $80k. Employees receive medical, dental, life and disability insurance, paid holidays and PTO, a competitive 401(k) match, and wellness incentives. Growth opportunities are based on merit and performance. • Weekend availability required.
Work Environment
Field